@font-face{font-family:Lexend Variable;font-style:normal;font-display:swap;font-weight:100 900;src:url(/assets/lexend-vietnamese-wght-normal-RvljkFvg.woff2)format("woff2-variations");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Lexend Variable;font-style:normal;font-display:swap;font-weight:100 900;src:url(/assets/lexend-latin-ext-wght-normal-B6JQhE1e.woff2)format("woff2-variations");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Lexend Variable;font-style:normal;font-display:swap;font-weight:100 900;src:url(/assets/lexend-latin-wght-normal-ci0D1wrL.woff2)format("woff2-variations");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}:root{--brand-050:#f0f2ff;--brand-100:#e0e5ff;--brand-200:#c2ccff;--brand-300:#95a7ff;--brand-500:#3557d4;--brand-600:#2c49b8;--brand-700:#263f91;--brand-800:#22345f;--brand-900:#1d2942;--accent:#ef5b45;--accent-strong:#d94835;--hero-gradient:linear-gradient(135deg, var(--accent-strong), var(--brand-500));--gold-100:#fff3d7;--gold-200:#f4dfaa;--gold-400:#dfb94d;--gold-500:#c9972d;--gold-700:#7a5b17;--surface:#fff;--surface-tint:#f7f4ee;--surface-hover:#f0ede6;--border:#d9d3c9;--border-soft:#ebe6dd;--border-strong:#c3bbaf;--text:#222a38;--text-strong:#19243a;--text-body:#374052;--text-muted:#626979;--text-faint:#7d8491;--status-progress-bg:var(--brand-100);--status-progress-border:var(--brand-200);--status-progress-text:var(--brand-700);--danger:#9f2d20;--danger-border:#efc3ba;--danger-bg:#fff8f6;--font-sans:"Lexend Variable", ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--font-weight-normal:350;--font-weight-medium:450;--font-weight-semibold:550;--font-weight-bold:600;--font-weight-extra:650;--radius-sm:5px;--radius-md:8px;--radius-lg:12px;--control-radius:20px;--control-radius-sm:14px;--card-radius:24px;--control-fill:#fbfdfc;--shadow-soft:0 1px 2px #1d29420d, 0 8px 22px #1d29420d;--shadow-medium:0 2px 4px #1d29420f, 0 22px 52px #1d29421a;color:var(--text);font-family:var(--font-sans);font-weight:var(--font-weight-normal);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;background:#f0ece4}*{box-sizing:border-box}body{min-width:320px;min-height:100vh;margin:0}button,input,select,textarea{font:inherit;letter-spacing:0}button{cursor:pointer}h1,h2,h3,h4,h5,h6{font-weight:var(--font-weight-bold);text-wrap:balance}button:not(:disabled){transform-origin:50%;transition:transform .12s,filter .12s,box-shadow .12s,background-color .12s,border-color .12s,color .12s}button:not(:disabled):active{filter:brightness(.88);transform:translateY(1px)scale(.97)}.sr-only{clip:rect(0, 0, 0, 0);clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.app-shell{min-height:100vh}.user-avatar{background:var(--brand-800);color:#fff;width:38px;height:38px;font-size:.82rem;font-weight:var(--font-weight-bold);letter-spacing:.02em;text-transform:uppercase;border-radius:50%;justify-content:center;align-items:center;display:inline-flex}.user-meta{gap:1px;display:grid}.user-meta strong{color:var(--brand-900);font-size:.86rem;line-height:1.2}.user-meta span{color:var(--text-muted);text-transform:capitalize;font-size:.74rem}.brand-logo{color:var(--brand-800);font-size:.7rem;font-weight:var(--font-weight-extra);letter-spacing:0;white-space:nowrap;background:#fff;border-radius:50%;flex:none;justify-content:center;align-items:center;line-height:1;display:inline-flex}.brand-logo-topbar{border:1px solid #1f7a4d47;width:40px;height:40px}.side-button,.small-button{color:var(--text-muted);background:0 0;border:0}.side-button.active{background:var(--brand-800);color:#fff}.notice,.inline-message{border-radius:var(--radius-sm);max-width:1120px;color:var(--brand-900);background:#eef7f1;border:1px solid #bfe0cd;margin:16px auto 0;padding:10px 12px}.public-layout{place-items:start center;padding:clamp(22px,4.8vw,64px) 16px;display:grid}.public-brand{z-index:1;font-size:1rem;font-weight:var(--font-weight-bold);align-items:center;gap:10px;display:inline-flex;position:relative}.eyebrow{color:inherit;font-size:.78rem;font-weight:var(--font-weight-extra);letter-spacing:0;text-transform:uppercase}.public-form-panel{align-content:start;padding:clamp(22px,3vw,42px);display:grid}.staff-login-box{width:100%;max-width:525px}.staff-login-box h2{color:#101f18;margin:12px 0 0;font-size:clamp(1.9rem,3vw,2.35rem);line-height:1.08}.staff-login-subtitle{color:#52705f;margin:10px 0 16px;font-size:1.05rem;line-height:1.45}.staff-login-message{min-height:22px;color:var(--danger);font-size:.9rem;font-weight:var(--font-weight-semibold);margin:0 0 14px}.staff-login-message:empty{display:none}.staff-login-form{gap:14px;max-width:none}.staff-login-form label{color:#17201b;font-size:.94rem;font-weight:var(--font-weight-semibold);gap:9px}.staff-login-form input{border-radius:10px;min-height:52px;padding:12px 15px}.staff-login-form .staff-signin-button{width:min(280px,100%);min-height:56px;font-size:1rem;font-weight:var(--font-weight-bold);border-radius:12px;justify-self:center;margin-top:10px;padding:0 28px}.brand-logo-public{border:2px solid #ffffffd1;width:50px;height:50px;font-size:.82rem;box-shadow:0 8px 22px #06281933}.public-notice{max-width:none;margin:0 0 16px}.grid-form{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 20px;padding:28px;display:grid}.grid-form.single{grid-template-columns:1fr}label{color:#243a30;min-width:0;font-size:.92rem;font-weight:var(--font-weight-semibold);gap:7px;display:grid}input,select,textarea{border:1px solid var(--border);border-radius:var(--control-radius);background:var(--surface-hover);color:#17201b;width:100%;min-height:44px;font-weight:var(--font-weight-normal);padding:10px 16px;font-size:.875rem;transition:border-color .16s,box-shadow .16s,background-color .16s}input:focus,select:focus,textarea:focus{border-color:var(--brand-300);background:#fff;outline:0;box-shadow:0 0 0 4px #1f7a4d21}.public-form-panel .grid-form{padding:0}.public-form-panel input,.public-form-panel select{min-height:48px}.full-span,.choice-group{grid-column:1/-1}.choice-group{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.choice-card{border-radius:var(--radius-sm);color:#243a30;min-height:50px;font-weight:var(--font-weight-bold);background:#fbfefc;border:1px solid #cfe0d5;align-items:center;padding:10px 14px;display:flex;position:relative}.choice-card input{accent-color:#1f7a4d;width:18px;min-height:18px;margin:0 10px 0 0}textarea{resize:vertical;min-height:78px}.compact-textarea{min-height:58px}.success-modal{z-index:20;background:#0a1a126b;place-items:center;padding:18px;animation:10s forwards modal-life;display:grid;position:fixed;inset:0}.success-dialog{border:1px solid var(--border);border-radius:var(--radius-md);text-align:center;width:min(440px,100%);box-shadow:var(--shadow-medium);background:#fff;padding:28px;animation:10s forwards dialog-life;position:relative}.success-icon{color:#fff;background:var(--hero-gradient);border-radius:50%;justify-content:center;align-items:center;width:48px;height:48px;display:inline-flex}.success-dialog h2{color:#10241b;margin:16px 0 8px;font-size:1.35rem}.success-dialog p{color:#4c625d;margin:0;line-height:1.5}.modal-close{border:1px solid var(--border);color:#4c625d;background:#fff;border-radius:50%;justify-content:center;align-items:center;width:34px;height:34px;font-size:1.3rem;line-height:1;display:inline-flex;position:absolute;top:10px;right:10px}@keyframes modal-life{0%,92%{opacity:1}to{opacity:0}}@keyframes dialog-life{0%,92%{opacity:1;transform:translateY(0)}to{opacity:0;transform:translateY(10px)}}.turnstile-box{border-radius:var(--radius-sm);grid-column:1/-1;min-height:65px;overflow:hidden}.turnstile-box iframe{display:block;width:100%!important}.primary-button,.secondary-button,.icon-button,.icon-link,.small-button,.small-icon-button{border-radius:var(--control-radius);border:1px solid #0000;justify-content:center;align-items:center;gap:8px;min-height:44px;padding:10px 20px;font-size:.875rem;text-decoration:none;display:inline-flex}.primary-button{background:var(--hero-gradient);color:#fff;font-weight:var(--font-weight-bold);grid-column:1/-1;box-shadow:0 10px 24px #1a6b442e}.primary-button:disabled{cursor:not-allowed;opacity:.58;box-shadow:none}@media (width<=767px){input,select,textarea{font-size:16px}}.public-app{font-family:var(--font-sans)}.public-app .public-form-panel .grid-form{gap:10px 16px}.public-app .public-form-panel label{font-size:.88rem;font-weight:var(--font-weight-medium);gap:6px}.public-app .public-form-panel input,.public-app .public-form-panel select,.public-app .public-form-panel textarea{border-radius:var(--radius-sm);min-height:44px;padding:9px 12px;font-size:.9rem}.public-app .choice-group{gap:10px}.public-app .choice-card{min-height:44px;padding:8px 12px;font-size:.9rem}.public-app .public-form-panel .choice-card input{min-height:18px}.staff-login-box h2{font-size:clamp(1.55rem,2.2vw,2rem);font-weight:var(--font-weight-bold);letter-spacing:0}.staff-login-subtitle{margin:8px 0 14px;font-size:.9rem}.staff-login-form{gap:10px}.staff-login-form label{font-size:.88rem;font-weight:var(--font-weight-medium);gap:6px}.staff-login-form input{border-radius:var(--radius-sm);min-height:44px;padding:9px 12px;font-size:.9rem}.staff-login-form .staff-signin-button{border-radius:var(--radius-sm);width:100%;min-height:48px;font-size:.95rem;font-weight:var(--font-weight-bold);justify-self:stretch}.success-modal{font-family:var(--font-sans)}.success-modal .success-dialog{border-radius:12px;padding:32px 28px}.success-modal .success-dialog h2{font-weight:var(--font-weight-bold);letter-spacing:0}.secondary-button{background:linear-gradient(135deg, var(--brand-700), var(--brand-600));color:#fff;font-weight:var(--font-weight-bold);padding:0 14px;box-shadow:0 10px 24px #0f4a2e29}.icon-button,.icon-link{width:44px;min-height:44px;color:var(--brand-800);background:#fff;border-color:#cfe6d8;padding:0}.portal-layout{border-radius:var(--radius-md);background:var(--surface);width:min(1560px,100%);min-height:calc(100vh - 84px);box-shadow:var(--shadow-medium);grid-template-columns:210px minmax(0,1fr);gap:0;margin:0 auto;display:grid;overflow:hidden}.side-nav{gap:6px;display:grid}.side-button{border-radius:var(--radius-sm);color:#000;text-align:left;min-height:42px;font-size:.86rem;font-weight:var(--font-weight-semibold);align-items:center;gap:11px;padding:0 12px;transition:background-color .14s,color .14s;display:flex}@media (hover:hover){.side-button:hover{background:var(--surface-tint);color:#000}}.side-button svg{width:19px;height:19px}@media (hover:hover){.side-button.active,.side-button.active:hover{background:var(--brand-800);color:#fff}}.case-search-field{flex:1;position:relative}.case-search-field>svg{z-index:1;color:var(--text-faint);pointer-events:none;position:absolute;top:50%;left:12px;transform:translateY(-50%)}.case-search{padding-left:36px!important}.workspace input,.workspace select,.workspace textarea{border-radius:var(--control-radius);min-height:44px;padding:10px 16px;font-size:.875rem}.case-list{display:grid}.case-status{color:#50645c;min-height:24px;font-size:.7rem;font-weight:var(--font-weight-semibold);background:#f4fbf7;border:1px solid #d5e5db;border-radius:999px;align-items:center;padding:0 8px;display:inline-flex}@media (prefers-reduced-motion:reduce){.toast{animation:none}}.case-narrative{border-top:1px solid var(--border-soft);gap:6px;margin-top:18px;padding-top:16px;display:grid}.case-narrative span{color:#75877f;font-size:.68rem;font-weight:var(--font-weight-semibold);text-transform:uppercase}.case-narrative p{color:#000;white-space:pre-wrap;margin:0;font-size:.86rem;line-height:1.5}.danger-button{border-color:var(--danger-border);background:var(--danger-bg);color:var(--danger)}.case-pagination{margin:0;padding:10px 14px}.empty-state{border-radius:var(--radius-md);color:var(--text-muted);text-align:center;border:1px dashed #c1d6e8;padding:28px}.pagination-controls{border-top:1px solid var(--border-soft);justify-content:flex-end;align-items:center;gap:8px;margin-top:14px;padding-top:12px;display:flex}.pagination-controls span{color:var(--text-muted);font-size:.76rem;font-weight:var(--font-weight-semibold)}.compact-empty{padding:18px}.toast{z-index:50;border:1px solid var(--brand-700);background:var(--brand-900);color:#fff;max-width:min(420px,100vw - 32px);font-size:.85rem;font-weight:var(--font-weight-semibold);border-radius:999px;padding:11px 20px;animation:.2s toast-in;position:fixed;bottom:24px;left:50%;transform:translate(-50%);box-shadow:0 14px 34px #0b3a2447}@keyframes toast-in{0%{opacity:0;transform:translate(-50%,10px)}to{opacity:1;transform:translate(-50%)}}.small-button,.small-icon-button{border-color:var(--border);border-radius:var(--control-radius-sm);min-height:38px;color:var(--brand-800);font-size:.8rem;font-weight:var(--font-weight-medium);background:#fff;padding:0 14px}@media (width<=980px){.public-card{grid-template-columns:1fr;min-height:0}}@media (width<=820px){.portal-layout{grid-template-rows:auto 1fr;grid-template-columns:1fr;overflow:visible}.side-nav{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface-tint);gap:6px;padding:4px;display:flex}.side-button{flex:1;justify-content:center;min-height:38px;padding:0 10px}.workspace{padding:18px}}@media (width<=640px){.portal-app{padding:0}.brand-logo-topbar{width:34px;height:34px;font-size:.6rem}.user-meta{display:none}.grid-form,.choice-group{grid-template-columns:1fr}.portal-layout{border-radius:0}.workspace{padding:16px 12px 24px}.public-layout{padding:0}.public-card{border-left:0;border-right:0;border-radius:0}.public-form-panel{padding:18px 16px 24px}.grid-form{padding-left:18px;padding-right:18px}}.portal-app{font-family:var(--font-sans)}.case-reference{font-variant-numeric:tabular-nums;letter-spacing:.01em}.pill{border:1px solid var(--border);background:var(--surface-tint);min-height:22px;color:var(--text-muted);font-size:.68rem;font-weight:var(--font-weight-semibold);white-space:nowrap;border-radius:999px;align-items:center;gap:5px;padding:0 8px;display:inline-flex}.pill-source{border-color:var(--border-strong);background:#fff}.due-pill{white-space:nowrap;align-items:center;gap:5px;font-size:.78rem;display:inline-flex}.due-pill.overdue{border:1px solid var(--danger-border);background:var(--danger-bg);color:var(--danger);font-weight:var(--font-weight-semibold);border-radius:999px;padding:1px 8px}.workflow-action{border:1px solid var(--border-strong);border-radius:var(--radius-sm);min-height:34px;color:var(--text-body);font-size:.8rem;font-weight:var(--font-weight-semibold);background:#fff;align-items:center;gap:6px;padding:0 12px;display:inline-flex}@media (hover:hover){.workflow-action:hover:not(:disabled){border-color:var(--brand-300);background:var(--brand-050);color:var(--brand-800)}}.workflow-action.tone-primary{border-color:var(--accent);background:var(--accent);color:#fff}@media (hover:hover){.workflow-action.tone-primary:hover:not(:disabled){border-color:var(--accent-strong);background:var(--accent-strong);color:#fff}}.workflow-action.active{border-color:var(--brand-700);box-shadow:0 0 0 2px #1f7a4d26}.minute-composer{border:1px solid var(--brand-200);border-radius:var(--radius-sm);background:#fff;gap:10px;padding:12px;display:grid}.minute-composer h4{color:var(--brand-900);font-size:.86rem;font-weight:var(--font-weight-bold);margin:0}.minute-composer p.minute-hint{color:var(--text-muted);margin:0;font-size:.78rem}.minute-composer label{color:var(--text-muted);font-size:.74rem;font-weight:var(--font-weight-semibold);gap:4px;display:grid}.minute-composer textarea{resize:vertical;min-height:96px}.minute-composer-fields{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:10px;display:grid}.minute-composer-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.decision-chip{border:1px solid var(--border);background:var(--surface-tint);font-size:.67rem;font-weight:var(--font-weight-semibold);text-transform:uppercase;letter-spacing:.03em;border-radius:999px;align-items:center;padding:1px 7px;display:inline-flex}.file-input-row{gap:6px;display:grid}.file-input-row small{color:var(--text-faint);font-size:.72rem}.selected-files{gap:4px;margin:0;padding:0;list-style:none;display:grid}.selected-files li{color:var(--text-muted);align-items:center;gap:8px;font-size:.76rem;display:flex}.code-reveal{border:1px solid var(--gold-400);border-radius:var(--radius-sm);background:var(--gold-100);text-align:left;gap:10px;padding:14px;display:grid}.code-reveal-row{gap:4px;display:grid}.code-reveal-row span{color:var(--gold-700);font-size:.72rem;font-weight:var(--font-weight-semibold);text-transform:uppercase;letter-spacing:.04em}.code-value{color:var(--brand-900);font-size:1.05rem;font-weight:var(--font-weight-bold);font-variant-numeric:tabular-nums;letter-spacing:.06em;word-break:break-all;align-items:center;gap:8px;display:flex}.copy-button{border:1px solid var(--gold-400);border-radius:var(--radius-sm);min-height:28px;color:var(--gold-700);font-size:.74rem;font-weight:var(--font-weight-semibold);background:#fff;align-items:center;gap:5px;padding:0 9px;display:inline-flex}@media (hover:hover){.copy-button:hover{background:var(--gold-100)}}.track-result{border:1px solid var(--brand-200);border-radius:var(--radius-sm);background:var(--brand-050);gap:6px;margin-top:18px;padding:16px;display:grid}.track-result-head{flex-wrap:wrap;align-items:baseline;gap:6px 12px;display:flex}.track-result strong{color:var(--brand-900);font-size:.95rem}.track-result span{color:var(--text-muted);font-size:.78rem}.track-result-head span{font-weight:var(--font-weight-semibold)}.track-link{color:var(--brand-700);font-size:.8rem;font-weight:var(--font-weight-semibold)}.lodgement-note{border:1px solid var(--gold-200);border-radius:var(--radius-sm);background:var(--gold-100);color:var(--gold-700);margin:0 0 4px;padding:10px 12px;font-size:.8rem}img.brand-logo{object-fit:contain;padding:3px}img.brand-logo-public{padding:4px}.wizard-panel{grid-template-rows:auto auto 1fr auto;max-height:min(760px,100vh - 48px);display:grid;overflow-y:auto}.wizard-body{align-content:start}.wizard-intro{color:var(--text-muted);margin:0 0 4px;font-size:.84rem;line-height:1.5}.wizard-rail{z-index:1;gap:2px;margin:0;padding:0;list-style:none;display:grid;position:relative}.wizard-rail li{color:#ffffff9e;align-items:center;gap:10px;padding:5px 0;font-size:.82rem;transition:color .16s;display:flex}.wizard-rail li.done{color:#ffffffd1}.wizard-rail li.current{color:#fff;font-weight:var(--font-weight-semibold)}.wizard-dot{width:22px;height:22px;font-size:.7rem;font-weight:var(--font-weight-semibold);border:1px solid #fff6;border-radius:50%;flex:none;justify-content:center;align-items:center;transition:background-color .16s,border-color .16s;display:inline-flex}.wizard-rail li.current .wizard-dot{color:var(--brand-800);background:#fff;border-color:#fff}.wizard-rail li.done .wizard-dot{color:#fff;background:#ffffff38;border-color:#ffffffbf}.wizard-actions{border-top:1px solid var(--border-soft);justify-content:flex-end;align-items:center;gap:10px;margin-top:18px;padding-top:16px;display:flex}.wizard-actions .primary-button{justify-content:center;align-items:center;gap:7px;min-width:150px;display:inline-flex}.wizard-actions .secondary-button:disabled{opacity:.45;cursor:not-allowed}.field-error{color:var(--danger);font-size:.74rem;font-weight:var(--font-weight-medium)}.public-form-panel input[aria-invalid=true],.public-form-panel textarea[aria-invalid=true]{border-color:var(--danger-border);background:var(--danger-bg)}.wizard-review{gap:16px;display:grid}.review-group{border:1px solid var(--border-soft);border-radius:var(--radius-sm);background:var(--surface-tint);gap:8px;padding:14px;display:grid}.review-group h3{color:var(--brand-900);font-size:.82rem;font-weight:var(--font-weight-bold);text-transform:uppercase;letter-spacing:.04em;margin:0}.review-list{gap:10px;margin:0;display:grid}.review-list>div{gap:2px;display:grid}.review-list dt{color:var(--text-faint);text-transform:uppercase;letter-spacing:.03em;font-size:.72rem}.review-list dd{color:var(--text-body);white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:.86rem;line-height:1.45}.review-anonymous{color:var(--text-muted);margin:0;font-size:.82rem}@media (width<=980px){.wizard-panel{max-height:none}.wizard-rail{grid-auto-columns:1fr;grid-auto-flow:column;gap:4px}.wizard-rail li{text-align:center;flex-direction:column;gap:4px;font-size:.68rem}}@media (width<=640px){.wizard-label{display:none}.wizard-rail{justify-items:center}.wizard-actions .primary-button{flex:1;min-width:0}}.wizard-panel .wizard-actions{z-index:2;background:linear-gradient(#ffffffbf,#fff 35%);margin-top:18px;padding-bottom:4px;position:sticky;bottom:0}.wizard-actions .secondary-button{border:1px solid var(--border-strong);color:var(--text-muted);box-shadow:none;background:0 0}@media (hover:hover){.wizard-actions .secondary-button:hover:not(:disabled){border-color:var(--brand-300);background:var(--brand-050);color:var(--brand-800)}}.case-card{border-bottom:1px solid var(--border-soft)}.case-card:last-child{border-bottom:0}.case-card-button{text-align:left;background:0 0;border:0;border-left:3px solid #0000;gap:7px;width:100%;padding:13px 14px;transition:background-color .14s,border-color .14s;display:grid}@media (hover:hover){.case-card-button:hover{background:var(--surface-hover)}}.case-card-button:focus-visible{outline:2px solid var(--brand-500);outline-offset:-2px}.case-card-subject{color:var(--text-body);font-size:.88rem;font-weight:var(--font-weight-medium);margin:0;line-height:1.35}.panel{border:1px solid var(--border);border-radius:var(--radius-md);box-shadow:var(--shadow-soft);background:#fff;overflow:hidden}.admin-editor{border-top:1px solid var(--border-soft);background:#fff;gap:12px;padding:14px;display:grid}.admin-editor-fields{grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:12px;display:grid}.admin-editor-fields label{color:var(--text-muted);font-size:.75rem;font-weight:var(--font-weight-semibold);gap:4px;display:grid}.admin-editor-fields .full-span{grid-column:1/-1}.admin-editor-actions{justify-content:flex-end;gap:8px;display:flex}.staff-login-box h2{font-size:clamp(1.3rem,1.7vw,1.6rem)}.password-field{display:block;position:relative}.password-field input{width:100%;padding-right:44px!important}.password-toggle{border-radius:var(--radius-sm);width:32px;height:32px;color:var(--text-faint);background:0 0;border:0;justify-content:center;align-items:center;display:inline-flex;position:absolute;top:50%;right:6px;transform:translateY(-50%)}@media (hover:hover){.password-toggle:hover{background:var(--brand-050);color:var(--brand-700)}}.password-toggle:focus-visible{outline:2px solid var(--brand-500);outline-offset:-2px}.workspace-loading-screen{background:var(--brand-900);color:#fff;flex-direction:column;justify-content:center;align-items:center;min-height:100dvh;display:flex}.workspace-loading-logo{object-fit:contain;background:#fff;border-radius:50%;width:80px;height:80px;padding:6px}.workspace-loading-screen h1{color:#fff;font-size:1.35rem;font-weight:var(--font-weight-semibold);margin:1rem 0 0}.loading-line{background:var(--gold-500);transform-origin:50%;border-radius:999px;width:140px;height:3px;margin-top:.7rem;animation:1.6s ease-in-out infinite workspaceLoading}@keyframes workspaceLoading{0%,to{transform:scaleX(.2)}50%{transform:scaleX(1)}}.public-form-status .loading-line{background:var(--accent)}@media (prefers-reduced-motion:reduce){.loading-line{animation-duration:4s}}.load-error{border-radius:var(--radius-md);background:#9e2a2a0d;border:1px solid #9e2a2a47;justify-items:start;gap:10px;padding:16px 18px;display:grid}.load-error p{color:#7d2020;margin:0;font-size:.9rem}.public-form-status{min-height:320px;color:var(--text-faint);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:16px;font-size:.92rem;display:flex}.wizard-panel>.public-form-status{grid-row:1/-1}.public-form-status p{margin:0}.public-form-status .load-error{text-align:left;max-width:380px}.load-error-help{color:var(--text-faint);font-size:.85rem}.minute-composer,.minute-composer-fields,.minute-composer>label,.minute-composer-fields>label{min-width:0}.minute-composer select,.minute-composer input,.minute-composer textarea{min-width:0;max-width:100%}.minute-outstanding{color:var(--text-muted);margin:0;font-size:.8rem}.case-card-closed-to-you{opacity:.62}.case-card-closed-to-you .case-card-button{cursor:default}@media (hover:hover){.case-card-closed-to-you .case-card-button:hover{background:inherit}}.public-app{background-color:#f0ece4;background-image:linear-gradient(90deg,#1d29420a 1px,#0000 1px),linear-gradient(#1d29420a 1px,#0000 1px),none;background-position:0 0,0 0,0 0;background-repeat:repeat,repeat,repeat;background-size:28px 28px;background-attachment:scroll,scroll,scroll;background-origin:padding-box,padding-box,padding-box;background-clip:border-box,border-box,border-box}.portal-app .brand-logo-topbar{border:1px solid #ffffff38;width:42px;height:42px}.portal-app .user-avatar{background:var(--accent);border:1px solid #fff3}.portal-app .user-meta strong{color:#fff}.portal-app .user-meta span{color:#ffffff9e}.portal-layout{width:100%;min-height:calc(100vh - 68px);box-shadow:none;background:#f0ece4;border-radius:0;grid-template-rows:auto minmax(0,1fr);grid-template-columns:minmax(0,1fr);gap:0;margin:0;display:grid;overflow:visible}.workspace{background:0 0;min-width:0;padding:24px clamp(18px,2.5vw,38px) 38px}.workspace .panel{border-radius:var(--radius-sm);box-shadow:none}.workspace input,.workspace select,.workspace textarea{border-radius:var(--control-radius);background:#fff}.case-card{border-bottom-color:var(--border)}.case-card-button{border-left-width:4px;gap:6px;padding:12px 13px 13px}@media (hover:hover){.case-card-button:hover{background:#eeebe4}}.case-card.selected .case-card-button{border-left-color:var(--accent);background:#fff}.case-card-subject{color:var(--brand-900);font-size:.82rem}.case-stage-rail{z-index:3;background:var(--brand-900);border-bottom:1px solid #ffffff1f;grid-template-columns:repeat(5,minmax(0,1fr));margin:0;padding:0;list-style:none;display:grid;position:relative}.case-stage-rail li{color:#ffffff6b;border-right:1px solid #ffffff1a;align-items:center;gap:8px;min-width:0;min-height:48px;padding:8px 12px;display:flex;position:relative}.case-stage-rail li:last-child{border-right:0}.case-stage-rail li.complete{color:#ffffffc7;background:#3557d433}.case-stage-rail li.current{color:#fff;background:var(--brand-600)}.case-stage-rail li.current:after{content:"";background:var(--accent);height:3px;position:absolute;bottom:0;left:0;right:0}.case-stage-marker{width:22px;height:22px;font-size:.66rem;font-weight:var(--font-weight-semibold);border:1px solid;border-radius:50%;flex:none;justify-content:center;align-items:center;display:inline-flex}.case-stage-rail li.complete .case-stage-marker{border-color:var(--brand-300);background:var(--brand-500);color:#fff}.case-stage-rail li.current .case-stage-marker{color:var(--brand-700);background:#fff;border-color:#fff}.case-stage-label{font-size:.67rem;font-weight:var(--font-weight-semibold);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.public-layout{place-items:start center;padding:clamp(16px,3vw,38px)}.public-card{border-radius:var(--radius-sm);width:min(1240px,100%);min-height:auto;box-shadow:var(--shadow-medium);background:#fff;border:1px solid #1d29422e;grid-template-columns:minmax(0,1fr);display:grid;overflow:hidden}.public-brand{grid-area:1/1;align-self:start}.wizard-rail{border-top:1px solid #ffffff24;grid-area:2/1/auto/-1;gap:0;width:100%;padding-top:16px;display:flex}.wizard-rail li{isolation:isolate;color:#ffffff7a;flex:1 1 0;grid-template-columns:28px minmax(0,1fr);gap:8px;padding:0 12px 0 0;display:grid;position:relative}.wizard-rail li:not(:last-child):after{content:"";z-index:0;background:#ffffff2e;height:1px;position:absolute;top:14px;left:30px;right:5px}.wizard-rail li.done:not(:last-child):after{background:var(--brand-300)}.wizard-dot{z-index:2;background:var(--brand-900);border-color:#ffffff59;width:28px;height:28px;position:relative}.wizard-rail li.current .wizard-dot{border-color:var(--accent);background:var(--accent);color:#fff}.wizard-rail li.done .wizard-dot{border-color:var(--brand-300);background:var(--brand-600)}.wizard-label{z-index:2;background:var(--brand-900);text-overflow:ellipsis;white-space:nowrap;place-self:center start;min-width:0;max-width:100%;padding-right:9px;font-size:.69rem;position:relative;overflow:hidden}.public-form-panel{padding:clamp(24px,4vw,52px) clamp(22px,6vw,74px) clamp(30px,5vw,58px)}.public-form-panel.wizard-panel{max-height:none;overflow:visible}.wizard-panel .wizard-body,.wizard-panel .wizard-actions,.wizard-panel>.inline-message,.wizard-panel>.notice{width:min(900px,100%);margin-left:auto;margin-right:auto}.public-form-panel input,.public-form-panel select,.public-form-panel textarea{background:#fbfaf7;border-radius:3px}.public-form-panel input:focus,.public-form-panel select:focus,.public-form-panel textarea:focus{border-color:var(--brand-500);box-shadow:0 0 0 3px #3557d421}.primary-button,.wizard-actions .primary-button{border-radius:var(--control-radius);background:var(--accent);color:#fff}@media (hover:hover){.primary-button:hover:not(:disabled),.wizard-actions .primary-button:hover:not(:disabled){background:var(--accent-strong)}}.wizard-actions{border-top-color:var(--border)}.staff-login-box h2{color:var(--brand-900)}.staff-login-box .eyebrow{color:var(--accent-strong)}.notice,.inline-message{border-color:var(--brand-200);background:var(--brand-050);color:var(--brand-900)}.workspace-loading-screen{background:linear-gradient(115deg, #3557d452, transparent 55%), var(--brand-900)}.workspace-loading-screen .loading-line{background:var(--accent)}@media (width<=820px){.case-stage-label{display:none}.case-stage-rail li{justify-content:center;padding-inline:6px}.public-brand,.wizard-rail{grid-column:1}.public-brand{grid-row:1}.wizard-rail{grid-row:3}.wizard-label{display:none}.wizard-rail li{grid-template-columns:28px;justify-content:start}}@media (width<=640px){.portal-app .user-meta{display:none}.portal-app .brand-logo-topbar{width:38px;height:38px}.workspace{padding:18px 12px 28px}.public-layout{padding:0}.public-card{border:0;border-radius:0}.public-form-panel{padding:24px 18px 34px}}:root{--brand-050:#eef3ff;--brand-100:#dfe8ff;--brand-200:#c5d3ff;--brand-300:#9db4ff;--brand-500:#315bd6;--brand-600:#2549b8;--brand-700:#203d91;--brand-800:#1c315f;--brand-900:#151f35;--accent:#315bd6;--accent-strong:#2549b8;--surface-tint:#f5f6f8;--surface-hover:#eef1f5;--border:#dfe3e8;--border-soft:#eceff2;--border-strong:#c8ced7;--text:#202735;--text-strong:#151c2a;--text-body:#3d4656;--text-muted:#657083;--text-faint:#8992a1;--radius-sm:7px;--radius-md:10px;--radius-lg:16px;--shadow-soft:0 1px 2px #151f350a, 0 8px 24px #151f350d;--shadow-medium:0 16px 44px #070f1f24;background:#f3f4f6}.public-app{background:#f7f7f5}.public-layout.public-intake-page{min-height:100vh;padding:0;display:block}.public-card.public-intake-shell{width:100%;min-height:100vh;box-shadow:none;background:#f7f7f5;border:0;border-radius:0;grid-template-rows:76px minmax(0,1fr);grid-template-columns:minmax(0,1fr);display:grid;overflow:visible}.public-intake-header{z-index:10;border-bottom:1px solid var(--border);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#fffffff5;justify-content:space-between;align-items:center;min-height:76px;padding:0 clamp(22px,4vw,64px);display:flex;position:sticky;top:0}.public-intake-header .public-brand{color:var(--brand-900);align-items:center;gap:12px;display:inline-flex;position:static}.public-header-link{border:1px solid var(--border-strong);min-height:38px;color:var(--brand-700);font-size:.74rem;font-weight:var(--font-weight-semibold);background:#fff;border-radius:999px;padding:0 16px;text-decoration:none}@media (hover:hover){@media (hover:hover){.public-header-link:hover{border-color:var(--brand-300);background:var(--brand-050)}}}.public-intake-workspace{background:#fff;grid-template-columns:minmax(280px,340px) minmax(0,1fr);width:min(1380px,100%);min-height:calc(100vh - 76px);margin:0 auto;display:grid}.public-intake-workspace .public-form-panel{background:#fff;align-content:start;min-width:0;max-width:none;padding:clamp(42px,6vw,76px) clamp(30px,7vw,96px) 54px}.public-intake-workspace .wizard-panel .wizard-body,.public-intake-workspace .wizard-panel .wizard-actions,.public-intake-workspace .wizard-panel>.inline-message,.public-intake-workspace .wizard-panel>.notice{width:min(820px,100%);margin-left:auto;margin-right:auto}.public-intake-workspace .grid-form{gap:20px}.public-intake-workspace .grid-form label{color:var(--text-body);gap:8px;font-size:.76rem}.public-intake-workspace input,.public-intake-workspace select,.public-intake-workspace textarea{border:1px solid var(--border-strong);border-radius:var(--radius-sm);background:#fff;min-height:46px}.public-intake-workspace textarea{min-height:120px}.public-intake-workspace .choice-card{border:1px solid var(--border);border-radius:var(--radius-md);background:#fff;min-height:74px;padding:18px}.public-intake-workspace .choice-card:has(input:checked){border-color:var(--brand-500);background:var(--brand-050);box-shadow:inset 0 0 0 1px var(--brand-500)}.public-intake-workspace .wizard-actions{justify-content:space-between;margin-top:34px;padding-top:22px}.public-intake-workspace .wizard-actions .primary-button{background:var(--brand-600);margin-left:auto;box-shadow:0 10px 24px #2549b82e}@media (hover:hover){.public-intake-workspace .wizard-actions .primary-button:hover:not(:disabled){background:var(--brand-700)}}.public-track-page{background:linear-gradient(120deg,#f8f9fb 0% 60%,#edf1fa 60% 100%);min-height:100vh}.auth-page{color:#fff;background:radial-gradient(circle at 18% 76%,#315bd666,#0000 30%),radial-gradient(circle at 90% 10%,#ffffff14,#0000 24%),#111a2d;grid-template-rows:82px minmax(0,1fr);min-height:100vh;display:grid;overflow:hidden}.auth-brand{color:#fff;font-size:.9rem;font-weight:var(--font-weight-bold);align-items:center;gap:12px;display:inline-flex}.auth-card{border-radius:var(--radius-lg);color:var(--text);background:#fff;border:1px solid #ffffff24;padding:clamp(30px,4vw,52px);box-shadow:0 30px 80px #00000047}.auth-card .staff-login-box .eyebrow{color:var(--brand-600)}.auth-card .staff-login-box h2{color:var(--brand-900);letter-spacing:-.035em;margin-top:12px;font-size:2rem}.auth-card .staff-login-subtitle{color:var(--text-muted);margin-bottom:28px;font-size:.85rem}.auth-card .staff-login-form{gap:18px}.auth-card .staff-login-form label{color:var(--text-body);gap:8px;font-size:.74rem}.auth-card .staff-login-form input{border:1px solid var(--border-strong);border-radius:var(--radius-sm);background:#f9fafb;min-height:50px}.auth-card .staff-signin-button{border-radius:var(--radius-sm);background:var(--brand-600);min-height:50px;margin-top:4px;box-shadow:0 12px 26px #2549b833}@media (hover:hover){.auth-card .staff-signin-button:hover:not(:disabled){background:var(--brand-700)}}.portal-layout.portal-product{width:100%;min-height:100vh;box-shadow:none;background:#f3f4f6;border-radius:0;grid-template-rows:72px minmax(0,1fr);grid-template-columns:minmax(0,1fr);margin:0;display:grid;overflow:visible}.portal-product-brand{color:var(--brand-900);font-size:.86rem;font-weight:var(--font-weight-bold);white-space:nowrap;align-items:center;gap:10px;display:inline-flex}.portal-product-brand .brand-logo-topbar{border-color:var(--border);width:42px;height:42px}.portal-product-nav{align-items:center;gap:5px;min-width:0;display:flex}.portal-product-nav .side-button{min-height:38px;color:var(--text-muted);border-radius:999px;padding:0 14px;font-size:.75rem}@media (hover:hover){.portal-product-nav .side-button:hover{background:var(--surface-hover);color:var(--brand-900)}.portal-product-nav .side-button.active,.portal-product-nav .side-button.active:hover{background:var(--brand-900);color:#fff}}.portal-product>.workspace{background:#f3f4f6;min-width:0;padding:22px clamp(18px,2vw,30px) 30px}.case-workspace-error{flex:none;width:calc(100% - 32px);margin:12px 16px 0}.portal-product .workspace .panel{border:1px solid var(--border);border-radius:var(--radius-md);box-shadow:var(--shadow-soft);background:#fff}.portal-product .workspace input,.portal-product .workspace select,.portal-product .workspace textarea{border-color:var(--border);border-radius:var(--control-radius);background:var(--control-fill)}.portal-product .workspace .primary-button,.portal-product .workspace .small-button:not(.filters-toggle){border-radius:var(--radius-sm)}@media (width<=980px){.portal-product-nav .side-button{gap:6px;padding-inline:11px}.portal-product-nav .side-button svg{display:none}}@media (width<=820px){.public-card.public-intake-shell{grid-template-rows:66px minmax(0,1fr)}.public-intake-header{min-height:66px;padding-inline:18px}.public-header-link{text-overflow:ellipsis;white-space:nowrap;border:0;max-width:48vw;padding:0;overflow:hidden}.public-intake-workspace{grid-template-columns:minmax(0,1fr);min-height:calc(100vh - 66px)}.public-intake-workspace .public-form-panel{padding:34px 22px 42px}.auth-page{overflow:visible}.portal-layout.portal-product{grid-template-rows:auto minmax(0,1fr)}.portal-product-brand{grid-area:1/1}.portal-product-brand span{display:none}.portal-product-brand .brand-logo-topbar{width:38px;height:38px}.portal-product-nav{border-top:1px solid var(--border-soft);grid-area:2/1/auto/-1;overflow-x:auto}.portal-product-nav .side-button{flex:1 0 auto;justify-content:center;min-height:38px}.portal-product>.workspace{padding:16px 12px 24px}}@media (width<=600px){.public-intake-header .public-brand span{display:none}.public-intake-workspace .grid-form,.public-intake-workspace .choice-group{grid-template-columns:minmax(0,1fr)}.auth-card{border-radius:var(--radius-md);padding:26px 20px}}:root{--product-navy:#071f2f;--product-navy-2:#0d3143;--product-navy-3:#174a5d;--product-gold:#c79722;--product-gold-dark:#8b6411;--product-green:#327052;--product-ink:#15242d;--product-body:#4a5961;--product-muted:#76838a;--product-line:#dbe0de;--product-canvas:#f2f3ef;--brand-050:#edf3f4;--brand-100:#dce8ea;--brand-200:#bed1d6;--brand-300:#88aab3;--brand-500:#20566d;--brand-600:#123f55;--brand-700:#0d3347;--brand-800:#092a3d;--brand-900:#071f2f;--accent:#c79722;--accent-strong:#8b6411;--surface-tint:#f4f4f0;--surface-hover:#ebefed;--border:#dbe0de;--border-soft:#e9ecea;--border-strong:#c5ceca;--text:#26343b;--text-strong:#15242d;--text-body:#4a5961;--text-muted:#718087;--text-faint:#8d989d;--product-card-radius:var(--card-radius);--product-panel-dark-muted:#bdd4ca;--radius-sm:6px;--radius-md:10px;--radius-lg:18px;--shadow-soft:0 1px 1px #071f2f08, 0 10px 30px #071f2f0b;--shadow-medium:0 2px 2px #071f2f08, 0 20px 50px #071f2f17}body{background:var(--product-canvas)}.auth-page{isolation:isolate;color:#fff;background:linear-gradient(#03121a57,#03121a94),#0b3a44 url(/assets/skopos-login-coast-DfoQadbU.webp) 50%/cover fixed;grid-template-rows:minmax(0,1fr);grid-template-columns:minmax(0,1fr);place-items:center;min-height:100svh;padding:40px 20px;display:grid;position:relative;overflow:auto}.auth-page:before{content:"";z-index:-1;pointer-events:none;background:radial-gradient(circle at 50% 45%,#0000 0 22%,#020d1538 66%,#020d157a 100%);position:absolute;inset:0}.auth-card{color:#fff;-webkit-backdrop-filter:blur(24px)saturate(120%);backdrop-filter:blur(24px)saturate(120%);background:#071e28ad;border:1px solid #ffffff61;border-radius:28px;width:min(470px,100%);padding:42px 44px 34px;overflow:hidden;box-shadow:0 36px 100px #00080e7a}.auth-card .auth-brand{color:#fff;font-size:1.05rem;font-weight:var(--font-weight-bold);justify-content:center;align-items:center;gap:13px;margin-bottom:34px;display:flex}.auth-card .brand-logo-public{background:#fff;border:2px solid #ffffffb8;width:82px;height:82px}.auth-card .staff-login-box{max-width:none}.auth-card .staff-login-box .eyebrow{color:#e5bd5a;text-align:center;letter-spacing:.16em;display:block}.auth-card .staff-login-box h1{color:#fff;text-align:center;letter-spacing:-.045em;margin:10px 0 8px;font-size:clamp(1.8rem,4vw,2rem);line-height:1.05}.auth-card .staff-login-subtitle{color:#ffffffab;text-align:center;margin:0 0 30px;font-size:.82rem;line-height:1.55}.auth-card .staff-login-message{color:#ffd7d2;text-align:center;margin-bottom:18px}.auth-card .staff-login-message:empty{display:none}.auth-card .staff-login-form{padding:0;display:block}.staff-login-fields{gap:18px;display:grid}.auth-card .staff-login-field,.auth-card .auth-input-shell{display:block}.staff-login-visually-hidden{clip:rect(0, 0, 0, 0);clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.auth-input-shell,.auth-card .password-field{width:100%;display:block;position:relative}.auth-card .auth-input-shell>input{color:#fff;background:#b0bfc46b;border:1px solid #ffffff3d;border-radius:999px;width:100%;min-height:56px;padding:0 52px 0 68px;font-size:.94rem;box-shadow:inset 0 1px #ffffff1f}.auth-card .auth-input-shell>input::placeholder{color:#ffffffa8}.auth-card .auth-input-shell>input:focus{background:#b0bfc480;border-color:#e0b64c;outline:0;box-shadow:0 0 0 3px #d7a9362e}.staff-login-field-icon{z-index:1;color:#092746;pointer-events:none;background:#fff;border-radius:50%;place-items:center;width:48px;transition:color .16s,transform .16s;display:grid;position:absolute;top:4px;bottom:4px;left:4px;box-shadow:0 5px 16px #0000002e}.auth-input-shell:focus-within .staff-login-field-icon{color:#a97908;transform:scale(1.03)}.auth-card .staff-login-password-input{padding-right:52px!important}.auth-card .staff-login-password-toggle{color:#fffc;border-radius:50%;width:40px;height:40px;right:8px}@media (hover:hover){.auth-card .staff-login-password-toggle:hover{color:#fff;background:#061b3333}}.staff-login-options{color:#ffffffc7;justify-content:space-between;align-items:center;gap:18px;margin:14px 2px 16px;font-size:.78rem;display:flex}.auth-card .staff-login-remember{color:inherit;font-size:inherit;font-weight:var(--font-weight-regular);letter-spacing:normal;text-transform:none;cursor:pointer;grid-template-columns:none;align-items:center;gap:8px;display:inline-flex}.auth-card .staff-login-remember input{accent-color:#d3a11f;border-radius:4px;width:15px;height:15px;min-height:15px;margin:0}.staff-login-forgot{color:#ffffffd1;font:inherit;text-underline-offset:3px;background:0 0;border:0;padding:0;text-decoration:underline}@media (hover:hover){.staff-login-forgot:hover{color:#fff}}.staff-login-recovery-note{color:#ffffffd1;background:#ffb71b1a;border:1px solid #ffcb5438;border-radius:12px;margin:-3px 0 14px;padding:9px 11px;font-size:.75rem;line-height:1.45}.auth-card .staff-signin-button{color:#15242d;width:100%;min-height:56px;font-size:.82rem;font-weight:var(--font-weight-bold);background:#c79722;border:1px solid #d5a431;border-radius:15px;margin-top:4px;box-shadow:0 16px 34px #00000040}@media (hover:hover){.auth-card .staff-signin-button:hover:not(:disabled){background:#d4a634;border-color:#e0b44c;transform:translateY(-1px)}}.auth-card .staff-login-copyright{color:#ffffff7a;text-align:center;margin:28px 0 0;font-size:.68rem}.public-app,.public-layout.public-intake-page,.public-card.public-intake-shell{background:var(--product-canvas);min-height:100vh}.public-layout.public-intake-page{padding:0;display:block}.public-card.public-intake-shell{width:100%;box-shadow:none;background:0 0;border:0;border-radius:0;display:block;overflow:visible}.public-intake-header{z-index:10;background:var(--product-navy);border:0;justify-content:space-between;align-items:center;min-height:76px;padding:0 max(20px,50% - 720px);display:flex;position:sticky;top:0}.public-intake-header .public-brand{color:#fff;align-self:center;align-items:center;gap:12px;display:inline-flex;position:static}.public-brand-home{border-radius:10px;text-decoration:none}.public-brand-home:focus-visible{outline-offset:5px;outline:3px solid #deb44c80}.public-intake-header .brand-logo-public{background:#fff;border-color:#ffffffb3}.public-header-link{color:#fff;min-height:42px;font-size:.72rem;font-weight:var(--font-weight-semibold);background:#ffffff0f;border:1px solid #ffffff40;border-radius:11px;padding:0 16px;text-decoration:none}@media (hover:hover){@media (hover:hover){.public-header-link:hover{background:#ffffff1f;border-color:#ffffff80}}}.public-intake-workspace{background:linear-gradient(#03121a6b,#03121a9e),url(/assets/skopos-login-coast-DfoQadbU.webp) 50%/cover fixed;grid-template-columns:minmax(320px,.72fr) minmax(0,1.55fr);align-items:start;gap:clamp(18px,2vw,28px);width:100%;min-height:calc(100vh - 76px);padding:clamp(20px,3vw,36px) max(20px,50% - 720px) 64px;display:grid}.public-intake-purpose{isolation:isolate;color:#fff;background:radial-gradient(circle at 90% 4%,#c7972233,#0000 30%),linear-gradient(150deg,#071f2ff7,#174a5df0);border:1px solid #ffffff29;border-radius:22px;flex-direction:column;justify-content:space-between;min-height:min(760px,100vh - 132px);padding:clamp(28px,3vw,42px);display:flex;position:sticky;top:calc(76px + clamp(20px,3vw,36px));overflow:hidden;box-shadow:0 30px 80px #020d1540}.public-intake-purpose:after{content:"";z-index:-1;border:1px solid #ffffff14;border-radius:50%;width:280px;height:280px;position:absolute;bottom:-110px;right:-90px}.public-purpose-mobile{display:none}.public-purpose-copy>.eyebrow{color:#e6bd59}.public-purpose-copy h1{color:#fff;letter-spacing:-.045em;max-width:9ch;margin:13px 0 11px;font-size:clamp(1.75rem,2.2vw,2.55rem);line-height:1.02}.public-purpose-intro{color:#ffffffc2;max-width:36rem;margin:0;font-size:.78rem;line-height:1.65}.public-purpose-points{gap:0;margin-top:clamp(28px,4vh,42px);display:grid}.public-purpose-points article{border-top:1px solid #ffffff21;grid-template-columns:44px minmax(0,1fr);align-items:start;gap:14px;padding:18px 0;display:grid}.public-purpose-icon{color:#e8c76e;background:#ffffff1a;border-radius:14px;place-items:center;width:44px;height:44px;display:grid}.public-purpose-points strong,.public-purpose-note strong{color:#fff;font-size:.8rem;font-weight:var(--font-weight-semibold)}.public-purpose-points p{color:#ffffff9e;margin:5px 0 0;font-size:.7rem;line-height:1.55}.public-purpose-note{background:#c797221a;border:1px solid #e8c76e3d;border-radius:14px;margin-top:28px;padding:16px 18px}.public-purpose-note p{color:#ffffffa8;margin:6px 0 0;font-size:.7rem;line-height:1.55}.public-intake-canvas{z-index:2;background:#fff;border:1px solid #d5dbd8e6;border-radius:22px;width:100%;min-width:0;margin:0;position:relative;overflow:hidden;box-shadow:0 30px 80px #071f2f24}.public-intake-canvas .wizard-rail{border-top:0;border-bottom:1px solid var(--product-line);background:#f7f8f6;grid-template-columns:none;grid-auto-columns:minmax(0,1fr);grid-auto-flow:column;gap:0;width:100%;margin:0;padding:0 16px;display:grid;position:relative}.public-intake-canvas .wizard-rail li{grid-template-columns:none;min-width:0;display:grid;position:relative}.public-intake-canvas .wizard-step{width:100%;min-width:0;min-height:64px;color:inherit;font:inherit;text-align:left;background:0 0;border:0;grid-template-columns:28px minmax(0,1fr);align-items:center;gap:8px;margin:0;padding:0 7px;display:grid}.public-intake-canvas button.wizard-step{cursor:pointer}@media (hover:hover){.public-intake-canvas button.wizard-step:hover .wizard-label{color:var(--product-ink)}.public-intake-canvas button.wizard-step:hover .wizard-dot{border-color:var(--product-navy-3);background:var(--product-navy-3);color:#fff}}.public-intake-canvas button.wizard-step:focus-visible{outline:2px solid var(--product-gold);outline-offset:-3px;border-radius:10px}.public-intake-canvas .wizard-rail li:after{content:"";background:0 0;height:3px;position:absolute;inset:auto -4px -1px 0}.public-intake-canvas .wizard-rail li.done:not(:last-child):after{background:0 0}.public-intake-canvas .wizard-rail li.current:after{background:var(--product-gold)}.public-intake-canvas .wizard-dot{z-index:1;width:28px;height:28px;color:var(--product-muted);background:#fff;border:1px solid #c8d0cc;border-radius:50%;justify-content:center;align-items:center;font-size:.7rem;display:inline-flex;position:relative}.public-intake-canvas .wizard-label{color:var(--product-muted);text-overflow:ellipsis;white-space:nowrap;background:0 0;justify-self:start;padding:0;font-size:.75rem;line-height:1.25;overflow:hidden}.public-intake-canvas .wizard-rail li.current .wizard-dot{border-color:var(--product-gold);background:var(--product-gold);color:var(--product-navy)}.public-intake-canvas .wizard-rail li.current .wizard-label{color:var(--product-ink);font-weight:var(--font-weight-bold)}.public-intake-canvas .wizard-rail li.done .wizard-dot{border-color:var(--product-green);background:var(--product-green);color:#fff}.public-intake-canvas .public-form-panel{background:#fff;align-content:start;min-width:0;max-width:none;min-height:460px;padding:30px clamp(28px,5vw,62px) 50px}.public-intake-canvas .wizard-panel .wizard-body,.public-intake-canvas .wizard-panel .wizard-actions,.public-intake-canvas .wizard-panel>.inline-message,.public-intake-canvas .wizard-panel>.notice{width:min(780px,100%);margin-left:auto;margin-right:auto}.public-intake-canvas .grid-form{gap:20px}.public-app .public-intake-canvas .grid-form label,.public-app .public-intake-canvas .tracking-reference-form label,.public-app .public-intake-canvas .tracking-response>label:not(.tracking-file-input){color:#33444c;font-size:.72rem;font-weight:var(--font-weight-semibold);gap:8px}.public-app .public-intake-canvas .grid-form input,.public-app .public-intake-canvas .grid-form select,.public-app .public-intake-canvas .grid-form textarea,.public-app .public-intake-canvas .tracking-reference-form input,.public-app .public-intake-canvas .tracking-response textarea{background:#fff;border:1px solid #c8d0cc;border-radius:10px;min-height:52px;padding:9px 12px;font-size:.9rem}.public-app .public-intake-canvas .grid-form textarea,.public-app .public-intake-canvas .tracking-response textarea{min-height:126px}.public-intake-canvas .choice-card{border:1px solid var(--product-line);background:#fff;border-radius:12px;min-height:80px;padding:18px}.public-intake-canvas .choice-card:has(input:checked){border-color:var(--product-navy-3);box-shadow:inset 4px 0 0 var(--product-navy-3);background:#edf4f3}.public-intake-canvas .wizard-actions{margin-top:34px;padding-top:22px}.public-intake-canvas .wizard-actions .primary-button{background:var(--product-navy);border-radius:10px;min-width:170px;min-height:50px;box-shadow:0 12px 26px #071f2f29}@media (hover:hover){.public-intake-canvas .wizard-actions .primary-button:hover:not(:disabled){background:var(--product-navy-3)}}.public-intake-canvas .review-group-head{justify-content:space-between;align-items:baseline;gap:12px;display:flex}.public-intake-canvas .review-edit{color:var(--product-gold-dark);font-size:.78rem;font-weight:var(--font-weight-semibold);text-underline-offset:3px;cursor:pointer;background:0 0;border:0;flex:none;padding:4px 2px;text-decoration:underline}@media (hover:hover){.public-intake-canvas .review-edit:hover{color:var(--product-navy-3)}}.public-intake-canvas .review-edit:focus-visible{outline:2px solid var(--product-gold);outline-offset:2px;border-radius:6px}.public-site-footer{border-top:1px solid var(--product-line);background:var(--surface);width:100%;color:var(--text-muted);text-align:center;padding:.9rem 20px 1rem}.public-site-footer p{margin:0;font-size:.75rem}.public-site-footer a{color:var(--text-strong);font-weight:inherit;text-decoration:none}@media (hover:hover){.public-site-footer a:hover{color:var(--product-gold-dark)}}.public-track-page{min-height:100vh;padding:0;display:block}.tracking-canvas{min-height:min(760px,100vh - 132px);color:var(--product-ink)}.tracking-rail{border-bottom:1px solid var(--product-line);background:#f7f8f6;align-items:center;min-height:64px;padding:0 23px;display:flex}.tracking-rail h1{color:var(--product-ink);margin:0;font-size:.75rem;line-height:1.25}.tracking-intro{margin-bottom:20px}.tracking-canvas-body{width:min(780px,100%);margin:0 auto;padding:30px clamp(28px,5vw,62px) 50px}.tracking-message:empty{display:none}.tracking-message:not(:empty){margin-bottom:12px}.tracking-response{text-align:left;background:#fffaf0;border:1px solid #d8c58d;border-radius:16px;gap:16px;margin-top:22px;padding:20px;display:grid}.tracking-request-head{grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:5px 16px;display:grid}.tracking-request-head .eyebrow{grid-column:1/-1}.tracking-request-head strong{color:var(--product-ink);font-size:1rem}.tracking-request-head time{color:var(--product-muted);font-size:.68rem}.tracking-request-prompt{border-left:3px solid var(--product-gold);color:var(--product-body);margin:0;padding-left:13px;font-size:.8rem;line-height:1.6}.tracking-response textarea{resize:vertical;min-height:126px;color:var(--product-ink);background:#fff;border:1px solid #c8d0cc;border-radius:10px;padding:9px 12px;font-family:inherit;font-size:.9rem;line-height:1.5}.tracking-file-input{min-height:46px;color:var(--product-navy-3);font-size:.72rem;font-weight:var(--font-weight-semibold);cursor:pointer;background:#fff;border:1px dashed #aebbb7;border-radius:11px;align-items:center;gap:8px;padding:10px 12px;display:flex}.tracking-file-input input{min-width:0;color:var(--product-muted);font:inherit}.tracking-selected-files{margin:-4px 0 0}.tracking-turnstile{margin:0}.tracking-response-submit{background:var(--product-navy);border-radius:11px;min-height:50px}.compact-load-error{padding:12px}.tracking-reference-form{grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:12px;display:grid}.tracking-reference-form input{background:#fff;border:1px solid #c8d0cc;border-radius:10px;min-height:52px;padding:9px 12px;font-size:.9rem}.tracking-reference-form .tracking-check-button{min-height:52px}@media (width<=620px){.tracking-reference-form{grid-template-columns:minmax(0,1fr)}.tracking-reference-form .tracking-check-button{justify-self:stretch}}.tracking-reference-form .tracking-check-button,.tracking-response .tracking-response-submit{background:var(--product-navy);border-radius:10px;justify-self:end;min-width:170px;min-height:50px;box-shadow:0 12px 26px #071f2f29}@media (hover:hover){.tracking-reference-form .tracking-check-button:hover:not(:disabled),.tracking-response .tracking-response-submit:hover:not(:disabled){background:var(--product-navy-3)}}.success-modal{z-index:70;cursor:pointer;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#071f2f8a;justify-content:center;align-items:flex-start;padding:8px 16px;animation:none;display:flex;overflow-y:auto}.success-modal .success-dialog{border:1px solid var(--product-line);border-radius:var(--product-card-radius);text-align:left;width:min(512px,100%);max-height:calc(100dvh - 16px);box-shadow:var(--shadow-medium);cursor:default;background:#fff;margin:clamp(8px,6vh,48px) auto;padding:0;animation:none;overflow-y:auto}.success-dialog-head{border-bottom:1px solid var(--product-line);justify-content:space-between;align-items:center;gap:18px;padding:18px 22px;display:flex}.success-dialog-title{align-items:center;gap:12px;min-width:0;display:flex}.success-modal .success-icon{width:42px;height:42px;color:var(--product-green);background:#dcede4;border-radius:12px;flex:none;place-items:center;display:grid}.success-modal .success-dialog h2{color:var(--product-ink);font-size:1.15rem;font-weight:var(--font-weight-bold);letter-spacing:-.025em;margin:0}.success-modal .modal-close{width:40px;height:40px;color:var(--product-muted);background:0 0;border:0;border-radius:12px;flex:none;place-items:center;display:grid;position:static}@media (hover:hover){.success-modal .modal-close:hover{background:var(--brand-050);color:var(--product-ink)}}.success-dialog-body{padding:20px 22px 22px}.success-dialog-body>p{color:var(--product-body);margin:0 0 18px;font-size:.82rem;line-height:1.6}.success-modal .code-reveal{background:#fff9e8;border-color:#dfcc95;border-radius:12px;padding:16px}.success-modal .code-value{flex-wrap:wrap;gap:10px 14px}.success-modal .copy-button{border-radius:10px;margin-left:auto}.portal-app{background:var(--product-canvas);min-height:100vh;padding:0}.portal-layout.portal-product{background:var(--product-canvas);width:100%;min-height:100vh;box-shadow:none;border-radius:0;grid-template-rows:auto minmax(0,1fr);grid-template-columns:288px minmax(0,1fr);margin:0;display:grid;overflow:visible}.portal-mobile-overlay,.portal-mobile-close,.portal-mobile-menu-button,.portal-mobile-logo{display:none}.portal-topbar{z-index:40;border-bottom:1px solid var(--product-line);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:#fffffff5;grid-area:1/2;align-items:center;gap:12px;min-height:64px;padding:10px clamp(20px,2.4vw,32px);display:flex;position:sticky;top:0}.portal-topbar-title{gap:1px;min-width:0;display:grid}.portal-topbar-title strong{color:var(--product-ink);font-size:1.25rem;font-weight:var(--font-weight-bold);letter-spacing:-.03em;text-overflow:ellipsis;white-space:nowrap;line-height:1.2;overflow:hidden}.portal-topbar-title small{color:var(--product-muted);font-size:.7rem;line-height:1.2}.portal-topbar-actions{align-items:center;gap:8px;margin-left:auto;display:flex}.portal-topbar-actions:empty{display:none}.portal-product-sidebar{z-index:30;color:#fff;background:radial-gradient(circle at 20% 0%, #2a696652, transparent 28%), var(--product-navy);flex-direction:column;grid-area:1/1/span 2;min-width:0;height:100vh;padding:24px 20px 18px;display:flex;position:sticky;top:0}.portal-sidebar-brand-row{align-items:center;gap:12px;display:flex}.portal-product-brand{color:#fff;flex:auto;align-items:center;gap:14px;min-height:68px;padding:0 6px;display:flex}.portal-product-brand .brand-logo-topbar{background:#fff;border-color:#ffffffa6;width:64px;height:64px}.portal-product-brand>span{grid-template-columns:minmax(0,1fr);gap:3px;min-width:0;display:grid}.portal-product-brand strong{color:#fff;font-size:1rem}.portal-product-brand small{color:#ffffff8f;font-size:.56rem;font-weight:var(--font-weight-medium);text-transform:uppercase;letter-spacing:.1em}.portal-sidebar-user{border-top:1px solid #ffffff1a;grid-template-columns:40px minmax(0,1fr);align-items:center;gap:11px;margin:24px 6px 0;padding-top:20px;display:grid}.portal-sidebar-user .user-avatar{background:var(--product-gold);width:40px;height:40px;color:var(--product-navy)}.portal-sidebar-user .user-meta{min-width:0}.portal-sidebar-user .user-meta strong{color:#fff;text-overflow:ellipsis;white-space:nowrap;font-size:.78rem;display:block;overflow:hidden}.portal-sidebar-user .user-meta span{color:#ffffff80;text-overflow:ellipsis;white-space:nowrap;margin-top:3px;font-size:.64rem;display:block;overflow:hidden}.portal-product-nav{box-shadow:none;background:0 0;border:0;border-radius:0;align-content:start;gap:7px;margin-top:26px;padding:0;display:grid}.portal-product-nav .side-button{color:#ffffff9c;background:0 0;border:1px solid #0000;border-radius:12px;justify-content:flex-start;width:100%;min-height:44px;padding:0 14px;font-size:.875rem;position:relative}@media (hover:hover){.portal-product-nav .side-button:hover{color:#fff;background:#ffffff12}.portal-product-nav .side-button.active,.portal-product-nav .side-button.active:hover{border-color:var(--product-gold);background:var(--product-gold);color:var(--product-navy)}}.portal-product-nav .side-button.active:before{display:none}.portal-sidebar-footer{border-top:1px solid #ffffff1f;margin:auto -20px -18px;padding:18px 20px}.portal-sidebar-logout{background:var(--product-gold);width:100%;min-height:44px;color:var(--product-navy);font-size:.78rem;font-weight:var(--font-weight-bold);border:1px solid #d5a431;border-radius:12px;justify-content:center;align-items:center;padding:0 18px;display:flex;box-shadow:0 12px 26px #0003}@media (hover:hover){.portal-sidebar-logout:hover{color:var(--product-navy);background:#d4a634;border-color:#e0b44c}}.portal-product-main{grid-area:2/2;min-width:0;display:block}.portal-product-main>.workspace{background:var(--product-canvas);min-width:0;min-height:calc(100vh - 64px);padding:20px clamp(20px,2.4vw,32px) 32px}.dashboard-page{width:min(1440px,100%);margin:0 auto}.dashboard-load-error{margin-bottom:20px}.portal-product .workspace .panel{border-color:var(--product-line);border-radius:var(--product-card-radius);box-shadow:var(--shadow-soft);background:#fff}.lodgement-note{margin:0}.page-controls{flex-wrap:wrap;align-items:center;gap:12px;min-height:44px;display:flex}.page-controls .case-ticket-view-tabs{flex:auto;min-width:0}.page-controls .lodgement-note{flex:22rem;min-width:0}.page-controls .case-split{margin-left:auto}.lodgement-table .case-ticket-table-head,.lodgement-row{grid-template-columns:minmax(132px,.75fr) minmax(240px,2.4fr) minmax(150px,1fr) minmax(110px,.7fr);align-items:center;gap:12px;min-width:660px;display:grid}.lodgement-table .case-list{min-width:660px}.lodgement-row{min-height:64px;padding:12px 16px}.lodgement-subject{color:var(--product-ink);font-size:.76rem;font-weight:var(--font-weight-semibold);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.lodgement-row .case-reference{font-size:.67rem}.lodgement-row .case-status{text-overflow:ellipsis;white-space:nowrap;justify-self:start;max-width:100%;overflow:hidden}.case-ticket-index{gap:16px;display:grid}.case-ticket-view-tabs{flex-wrap:wrap;gap:7px;display:flex}.case-ticket-view-tabs button{border:1px solid var(--product-line);border-radius:var(--control-radius);min-height:40px;color:var(--product-body);font-size:.72rem;font-weight:var(--font-weight-semibold);background:#fff;align-items:center;gap:8px;padding:0 13px;transition:border-color .14s,background-color .14s,color .14s;display:inline-flex}@media (hover:hover){.case-ticket-view-tabs button:hover{color:var(--product-ink);background:#f7f9f7;border-color:#b9c6c3}}.case-ticket-view-tabs button.active{border-color:var(--product-navy);background:var(--product-navy);color:#fff}.case-ticket-view-tabs button span{background:#071f2f14;border-radius:999px;justify-content:center;align-items:center;min-width:20px;height:20px;padding:0 6px;font-size:.64rem;display:inline-flex}.case-ticket-view-tabs button.active span{background:#ffffff29}.case-ticket-filter-bar{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:9px;display:grid}.case-ticket-filter-bar .case-search-field{border:1px solid var(--product-line);border-radius:var(--control-radius);background:var(--control-fill);width:100%;min-height:44px}.portal-product .workspace .case-ticket-filter-bar .case-search{background:0 0;border:0;min-height:40px;font-size:.875rem}.case-filter-toggle{border:1px solid var(--product-line);border-radius:var(--control-radius);background:var(--control-fill);min-height:44px;color:var(--product-ink);font-size:.875rem;font-weight:var(--font-weight-semibold);align-items:center;gap:8px;padding:0 18px;transition:border-color .14s,background-color .14s,color .14s;display:inline-flex}@media (hover:hover){.case-filter-toggle:hover{background:var(--surface-tint);color:var(--product-ink);border-color:#b9c6c3}}.case-filter-toggle.open{border-color:var(--product-navy);color:var(--product-ink)}.case-filter-toggle>span{background:var(--product-navy);color:#fff;border-radius:999px;justify-content:center;align-items:center;min-width:19px;height:19px;padding:0 6px;font-size:.62rem;display:inline-flex}.case-filter-toggle>svg:last-child{transition:transform .16s}.case-filter-toggle.open>svg:last-child{transform:rotate(180deg)}.case-ticket-filter-selects{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.portal-product .workspace .case-ticket-filter-selects select{border:1px solid var(--product-line);border-radius:var(--control-radius);background:var(--control-fill);width:auto;min-width:0;min-height:44px;color:var(--product-ink);flex:0 auto;padding:10px 16px;font-size:.875rem;line-height:1.25rem}.portal-product .workspace .case-ticket-filter-selects select:focus-visible{border-color:var(--product-navy-3)}.case-clear-filters{border-radius:var(--control-radius);min-height:44px;color:var(--product-muted);font-size:.8rem;font-weight:var(--font-weight-semibold);background:0 0;border:0;flex:none;padding:0 10px}@media (hover:hover){.case-clear-filters:hover{color:var(--product-ink);background:#071f2f0d}}.case-ticket-table{border:1px solid var(--product-line);border-radius:var(--product-card-radius);box-shadow:var(--shadow-soft);background:#fff;overflow:hidden}.case-ticket-scroll{overflow-x:auto}.case-ticket-table-head,.case-ticket-table .case-card-button{grid-template-columns:minmax(230px,3fr) minmax(150px,1fr) minmax(104px,.75fr) minmax(112px,.8fr) minmax(108px,.8fr) 88px;align-items:center;gap:12px;min-width:920px;display:grid}.case-ticket-table-head{border-bottom:1px solid var(--product-line);min-height:44px;color:var(--product-body);font-size:.63rem;font-weight:var(--font-weight-bold);text-transform:uppercase;letter-spacing:.07em;background:#f4f6f4;padding:0 16px}.case-sort-header{color:inherit;font:inherit;letter-spacing:inherit;text-transform:inherit;background:0 0;border:0;justify-self:start;align-items:center;gap:5px;padding:0;display:inline-flex}.case-sort-header svg{color:var(--product-muted)}@media (hover:hover){.case-sort-header:hover,.case-sort-header.active{color:var(--product-navy)}}.case-sort-header.active svg{color:var(--product-gold-dark)}.case-ticket-table .case-list{background:#fff;min-width:920px}.case-ticket-table .case-card{border-bottom:1px solid var(--border-soft)}.case-ticket-table .case-card:last-child{border-bottom:0}.case-ticket-table .case-card-button{text-align:left;background:#fff;border:0;width:100%;min-height:82px;padding:12px 16px;transition:background-color .14s}@media (hover:hover){.case-ticket-table .case-card-button:hover:not(:disabled){background:#f6f8f6}}.case-ticket-table .case-card-button:focus-visible{outline:2px solid var(--product-navy-3);outline-offset:-2px}.case-ticket-summary{gap:3px;min-width:0;display:grid}.case-ticket-summary .case-reference{color:var(--product-gold-dark);font-size:.67rem;font-weight:var(--font-weight-bold);letter-spacing:.025em}.case-ticket-summary .case-card-subject{color:var(--product-ink);font-size:.76rem;font-weight:var(--font-weight-semibold);text-overflow:ellipsis;white-space:nowrap;line-height:1.35;overflow:hidden}.case-ticket-agency{color:var(--product-muted);text-overflow:ellipsis;white-space:nowrap;font-size:.64rem;overflow:hidden}.case-ticket-status-cell{flex-wrap:wrap;align-items:center;gap:5px;min-width:0;display:flex}.case-ticket-table .case-status{text-overflow:ellipsis;white-space:nowrap;justify-self:start;max-width:100%;overflow:hidden}.case-overdue-flag{color:#a3402c;min-height:20px;font-size:.6rem;font-weight:var(--font-weight-bold);letter-spacing:.03em;text-transform:uppercase;white-space:nowrap;background:#fdeeea;border:1px solid #f0c9c1;border-radius:999px;align-items:center;padding:0 7px;display:inline-flex}.case-ticket-meta{display:none}.case-ticket-cell{color:var(--product-body);text-overflow:ellipsis;white-space:nowrap;font-size:.7rem;overflow:hidden}.case-ticket-updated{color:var(--product-muted);font-variant-numeric:tabular-nums}.case-ticket-table .case-card-closed-to-you{opacity:.55}.case-ticket-table .load-error{border:0;border-radius:0;margin:0}.case-empty-state{color:var(--product-muted);text-align:center;justify-items:center;gap:6px;padding:56px 24px;display:grid}.case-empty-state svg{color:var(--product-line)}.case-empty-title{color:var(--product-ink);font-size:.9rem;font-weight:var(--font-weight-bold);margin:4px 0 0}.case-empty-hint{max-width:34ch;margin:0;font-size:.72rem}.case-empty-state .small-button{margin-top:8px}.case-list-placeholder{background:var(--border-soft);gap:1px;display:grid}.case-row-skeleton{background:linear-gradient(90deg,#fff 0%,#f4f6f4 50%,#fff 100%) 0 0/220% 100%;height:82px;animation:1.25s ease-in-out infinite case-row-shimmer;display:block}@keyframes case-row-shimmer{0%{background-position:120% 0}to{background-position:-120% 0}}@media (prefers-reduced-motion:reduce){.case-row-skeleton{animation:none}}.case-ticket-table .case-pagination{border-top:1px solid var(--product-line);background:#fff;justify-content:space-between;align-items:center;gap:12px;padding:12px 16px;display:flex}.case-pagination-range{color:var(--product-muted);font-variant-numeric:tabular-nums;font-size:.7rem}.case-pagination-actions{align-items:center;gap:8px;display:flex}.case-ticket-detail-page{gap:12px;display:grid}.case-back-button{color:var(--product-muted);font-size:.72rem;font-weight:var(--font-weight-semibold);background:0 0;border:0;justify-self:start;align-items:center;gap:7px;padding:2px 0;display:inline-flex}@media (hover:hover){.case-back-button:hover{color:var(--product-ink)}}@media (width<=760px){.case-ticket-index{gap:12px}.case-ticket-filter-selects{grid-template-columns:minmax(0,1fr);gap:10px;display:grid}.case-ticket-filter-selects select{width:100%}.case-filter-toggle{padding-inline:11px}.case-clear-filters{grid-column:1/-1;justify-self:start;padding-inline:0}.case-ticket-view-tabs{gap:6px}.case-ticket-view-tabs button{min-height:44px;padding:0 10px;font-size:.7rem}.case-empty-state{padding:40px 20px}}@media (width<=1023.98px){.portal-layout.portal-product{padding-bottom:0;display:block}.portal-topbar{min-height:68px;padding:10px 14px;box-shadow:0 8px 24px #071f2f0f}.portal-mobile-logo{display:block}.portal-mobile-menu-button,.portal-mobile-close{border:1px solid var(--product-line);background:var(--product-soft-blue);width:44px;height:44px;color:var(--product-navy);border-radius:12px;flex:none;place-items:center;padding:0;display:grid}.portal-mobile-logo{background:#fff;border:1px solid #d5dfdb;flex:none;width:36px;height:36px}.portal-topbar-title{gap:2px;min-width:0;display:grid}.case-ticket-view-tabs button,.case-pagination-actions .small-button,.dashboard-panel-action,.portal-product .workspace .case-ticket-filter-bar .case-search{min-height:44px}.portal-topbar-title strong,.portal-topbar-title small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.portal-topbar-title strong{color:var(--product-ink);font-size:1.125rem;line-height:1.2}.portal-topbar-title small{color:var(--product-muted);font-size:.75rem;line-height:1.2}.portal-product-sidebar{z-index:60;width:min(86vw,304px);height:100dvh;box-shadow:none;overscroll-behavior:contain;border-radius:0 16px 16px 0;flex-direction:column;padding:20px 18px;transition:transform .2s,box-shadow .2s;display:flex;position:fixed;inset:0 auto 0 0;overflow-y:auto;transform:translate(-102%)}.portal-product-sidebar.mobile-open{transform:translate(0);box-shadow:22px 0 60px #020d1557}.portal-mobile-close{color:#fff;background:#ffffff14;border-color:#fff3;width:44px;height:44px}.portal-product-brand{white-space:normal;padding:0}.portal-product-brand .brand-logo-topbar{width:48px;height:48px}.portal-product-brand strong{font-size:1.125rem;line-height:1.2}.portal-product-brand small{font-size:.625rem}.portal-sidebar-user{margin-top:22px}.portal-sidebar-user .user-meta{display:grid}.portal-sidebar-user .user-meta strong{font-size:.875rem}.portal-sidebar-user .user-meta span{font-size:.75rem}.portal-product-nav{scrollbar-width:none;background:0 0;flex:auto;align-content:start;gap:4px;min-width:0;height:auto;margin-top:22px;display:grid;overflow-y:auto}.portal-product-nav::-webkit-scrollbar{display:none}.portal-product-nav .side-button{min-width:0;min-height:44px;font-size:.875rem;font-weight:var(--font-weight-medium);text-align:left;white-space:nowrap;border:1px solid #0000;border-radius:12px;flex-direction:row;flex:none;justify-content:flex-start;gap:10px;padding:0 16px;line-height:1.3}.portal-sidebar-logout{background:var(--product-gold);width:100%;min-height:44px;color:var(--product-navy);border:1px solid #d5a431;border-radius:12px;flex:none;justify-content:center;padding:0 18px;font-size:.875rem;box-shadow:0 12px 26px #0003}.portal-sidebar-footer{border-top:1px solid #ffffff1f;border-left:0;flex:none;margin:auto -18px -20px;padding:20px 18px;display:block}.portal-product-nav .side-button.active:before{width:3px;height:auto;inset:12px auto 12px -18px}.portal-mobile-overlay{z-index:50;background:#05121894;border:0;padding:0;display:block;position:fixed;inset:0}.portal-product-main,.portal-product-main>.workspace{min-height:calc(100vh - 68px)}}@media (width<=1100px){.public-intake-workspace{grid-template-columns:minmax(0,1fr)}.public-intake-purpose{min-height:0;position:relative;top:auto}.public-purpose-copy h1{max-width:none;font-size:clamp(1.9rem,4vw,2.5rem)}.public-purpose-points{grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;margin-top:26px}.public-purpose-points article{grid-template-columns:minmax(0,1fr);gap:12px}.public-purpose-note{margin-top:18px}}@media (width<=760px){.public-intake-workspace{background-attachment:scroll}.public-intake-header{gap:12px;min-height:70px;padding-block:9px;padding-inline:12px}.public-intake-header .public-brand{flex:none;gap:8px}.public-intake-header .brand-logo-public{width:42px;height:42px}.public-intake-header .public-brand span{white-space:nowrap;font-size:.85rem;display:inline}.public-header-link{text-align:right;text-overflow:clip;white-space:nowrap;background:0 0;border:0;flex:auto;max-width:none;padding:0;font-size:.8rem;line-height:1.35;overflow:visible}.public-intake-workspace{align-content:start;gap:12px;min-height:calc(100dvh - 70px);padding:12px 12px 32px}.public-intake-canvas{border-radius:17px;width:100%}.public-purpose-desktop{display:none}.public-purpose-mobile{color:#fff;background:#071f2ff0;border:1px solid #fff3;border-radius:14px;width:100%;display:block;overflow:hidden;box-shadow:0 14px 36px #020d1533}.public-purpose-mobile summary{cursor:pointer;justify-content:space-between;align-items:center;gap:14px;min-height:58px;padding:11px 16px;list-style:none;display:flex}.public-purpose-mobile summary::-webkit-details-marker{display:none}.public-purpose-mobile summary span{gap:2px;min-width:0;display:grid}.public-purpose-mobile summary strong{color:#fff;font-size:.88rem;font-weight:var(--font-weight-semibold)}.public-purpose-mobile summary small{color:#ffffffa8;font-size:.68rem}.public-purpose-mobile summary svg{flex:none;transition:transform .16s}.public-purpose-mobile[open] summary svg{transform:rotate(180deg)}.public-purpose-mobile-body{border-top:1px solid #ffffff24;padding:20px 18px}.public-purpose-mobile-body .public-purpose-copy h1{font-size:1.55rem}.public-intake-purpose{border-radius:17px;padding:24px 22px}.public-purpose-copy h1{margin-block:12px 10px;font-size:1.85rem}.public-purpose-intro{font-size:.78rem}.public-purpose-points{grid-template-columns:minmax(0,1fr);gap:0;margin-top:20px}.public-purpose-points article{grid-template-columns:40px minmax(0,1fr);gap:12px;padding:14px 0}.public-purpose-icon{border-radius:12px;width:40px;height:40px}.public-purpose-note{margin-top:14px}.public-intake-canvas .wizard-rail{padding:0 10px}.public-intake-canvas .wizard-rail li{grid-template-columns:minmax(0,1fr);justify-items:center;min-height:54px;padding:0 3px}.public-intake-canvas .wizard-label,.public-intake-canvas .wizard-rail li.current .wizard-label{display:none}.public-intake-canvas .public-form-panel{min-height:420px;padding:24px 22px 44px}.public-intake-canvas .grid-form,.public-intake-canvas .choice-group{grid-template-columns:minmax(0,1fr)}}@media (width<=600px){.success-modal{padding:8px}.success-modal .success-dialog{margin:8px auto}.success-dialog-head,.success-dialog-body{padding:16px}.success-modal .success-dialog h2{font-size:1.05rem}.auth-page{background-position:48%;background-attachment:scroll;padding:18px 14px}.auth-card{border-radius:22px;padding:30px 24px 26px}.auth-card .auth-brand{margin-bottom:25px}.auth-card .brand-logo-public{width:70px;height:70px}.auth-card .staff-login-box h1{font-size:1.75rem}.tracking-canvas{min-height:420px}.tracking-rail{min-height:54px;padding:0 22px}.tracking-canvas-body{padding:24px 22px 40px}.tracking-response{margin-inline:-10px;padding:17px}.tracking-request-head{grid-template-columns:minmax(0,1fr)}.tracking-file-input{flex-wrap:wrap;align-items:flex-start}.tracking-file-input input{width:100%}.portal-product-main>.workspace{padding:16px 16px 24px}}:focus-visible{outline:2px solid var(--product-gold);outline-offset:2px}h1,h2,h3{letter-spacing:-.035em;font-variant-numeric:tabular-nums;text-wrap:balance}p{text-wrap:pretty}@media (hover:hover){.portal-product .primary-button:hover:not(:disabled),.portal-product .secondary-button:hover:not(:disabled),.portal-product .small-button:hover:not(:disabled),.portal-product .icon-button:hover:not(:disabled),.portal-product .icon-link:hover{filter:brightness(1.05);box-shadow:var(--shadow-soft);transform:translateY(-1px)}}.portal-product button:disabled{cursor:not-allowed;opacity:.4}.portal-product button:disabled,.portal-product .small-button:disabled,.portal-product .workflow-action:disabled{border-color:var(--border-soft);background:var(--surface-hover);color:var(--text-faint);opacity:1;box-shadow:none;filter:none}.audit-page{gap:14px;display:grid}.audit-page .settings-head{margin-bottom:0}.audit-filter-bar{margin:0}.audit-date-field{border:1px solid var(--product-line);border-radius:var(--control-radius);background:var(--control-fill);min-height:44px;color:var(--product-muted);white-space:nowrap;align-items:center;gap:9px;padding:0 10px 0 16px;font-size:.78rem;display:inline-flex}.portal-product .workspace .audit-date-field input{background:0 0;border:0;min-height:36px;padding:0;font-size:.82rem}.audit-table .case-ticket-table-head,.audit-row{grid-template-columns:minmax(150px,.95fr) minmax(140px,.95fr) minmax(150px,1fr) minmax(170px,1.25fr) minmax(160px,1fr);gap:14px;min-width:860px}.audit-table .case-list{min-width:860px}.audit-row{background:#fff;align-items:start;padding:12px 16px;display:grid}.audit-row.failed{background:#fdf7f5}.audit-row>span{gap:2px;min-width:0;display:grid}.audit-row strong,.audit-row time{color:var(--product-ink);font-size:.76rem;font-weight:var(--font-weight-semibold);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.audit-row small{color:var(--product-muted);text-overflow:ellipsis;white-space:nowrap;font-size:.66rem;overflow:hidden}.audit-row .audit-when time{font-variant-numeric:tabular-nums}.audit-area{color:var(--product-gold-dark);font-size:.6rem;font-weight:var(--font-weight-bold);letter-spacing:.07em;text-transform:uppercase}.audit-failed-flag{color:#a3402c;font-size:.6rem;font-weight:var(--font-weight-bold);letter-spacing:.03em;text-transform:uppercase;background:#fdeeea;border:1px solid #f0c9c1;border-radius:999px;justify-self:start;margin-top:3px;padding:1px 8px}@media (width<=1023.98px){.case-ticket-table{overflow:hidden}.case-ticket-table-head{display:none}.case-ticket-table .case-list,.lodgement-table .case-list{min-width:0}.case-ticket-table .case-card-button{grid-template-columns:auto minmax(0,1fr);grid-template-areas:"summary summary""status meta";gap:8px 10px;min-width:0;min-height:0;padding:12px 14px}.lodgement-row{grid-template-columns:minmax(0,1fr);gap:4px;min-width:0;min-height:0;padding:12px 14px}.lodgement-row>.case-status,.lodgement-row>.case-ticket-updated{display:none}.lodgement-subject{white-space:normal;order:-1;font-size:.82rem}.case-ticket-summary{grid-area:summary;grid-template-columns:auto minmax(0,1fr);grid-template-areas:"subject subject""reference agency";align-items:baseline;gap:2px 6px}.case-ticket-summary .case-card-subject{-webkit-line-clamp:2;white-space:normal;-webkit-box-orient:vertical;grid-area:subject;font-size:.82rem;line-height:1.3;display:-webkit-box}.case-ticket-summary .case-reference{grid-area:reference}.case-ticket-agency{grid-area:agency;font-size:.66rem}.case-ticket-status-cell{grid-area:status;align-self:center}.case-ticket-table .case-status{align-self:start}.case-ticket-table .case-ticket-cell{display:none}.case-ticket-meta{min-width:0;color:var(--product-muted);grid-area:meta;justify-content:flex-end;align-items:center;gap:5px;font-size:.66rem;display:flex}.case-ticket-meta-item{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.case-ticket-meta-time{font-variant-numeric:tabular-nums;white-space:nowrap;flex:none}.case-ticket-table .case-pagination{padding:10px 14px}.case-row-skeleton{height:74px}.audit-table .case-list,.audit-row{min-width:0}.audit-row{grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"action when""who who""subject subject""place place";gap:7px 12px;padding:14px}.audit-row .audit-action{grid-area:action}.audit-row .audit-when{text-align:right;grid-area:when;justify-items:end}.audit-row .audit-when time{font-size:.68rem;font-weight:var(--font-weight-medium)}.audit-row .audit-who{grid-area:who}.audit-row .audit-subject{grid-area:subject}.audit-row .audit-place{grid-area:place}.audit-row .audit-who,.audit-row .audit-subject,.audit-row .audit-place{flex-wrap:wrap;align-items:baseline;gap:4px 8px;display:flex}.audit-row .audit-who strong,.audit-row .audit-subject strong,.audit-row .audit-place strong{font-size:.74rem}.audit-date-field{width:100%}}.case-file{gap:16px;display:grid}.case-panel{border:1px solid var(--product-line);border-radius:var(--product-card-radius);box-shadow:var(--shadow-soft);background:#fff;padding:20px}.case-panel-title{color:var(--product-ink);font-size:.84rem;font-weight:var(--font-weight-bold);letter-spacing:-.012em;margin:0 0 12px}.case-panel-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;display:flex}.case-panel-head .case-panel-title{margin:0}.case-panel-button{border:1px solid var(--product-line);border-radius:var(--control-radius);background:var(--control-fill);min-height:38px;color:var(--product-ink);font-size:.76rem;font-weight:var(--font-weight-semibold);white-space:nowrap;align-items:center;gap:7px;padding:0 15px;display:inline-flex}@media (hover:hover){.case-panel-button:hover:not(:disabled){background:var(--surface-tint);border-color:#b9c6c3}}.case-panel-button:disabled{opacity:.55;cursor:not-allowed}.case-file-header{grid-template-columns:minmax(0,1fr);align-items:start;gap:16px;display:grid}.case-file-headline{gap:8px;min-width:0;display:grid}.case-file-badges{flex-wrap:wrap;align-items:center;gap:7px;display:flex}.case-file-header h2{max-width:52rem;color:var(--product-ink);letter-spacing:-.035em;margin:0;font-size:clamp(1.15rem,1.6vw,1.5rem)}.case-file-stamps{color:var(--product-muted);margin:0;font-size:.72rem}.case-file-error{margin:0}.case-split{display:inline-flex;position:relative}.case-split-main,.case-split-toggle{border:1px solid var(--product-line);background:var(--control-fill);min-height:44px;color:var(--product-ink);font-size:.8rem;font-weight:var(--font-weight-semibold);white-space:nowrap;justify-content:center;align-items:center;display:inline-flex}.case-split-main{border-radius:var(--control-radius) 0 0 var(--control-radius);padding:0 20px}.case-split-main.sole{border-radius:var(--control-radius)}.case-split-toggle{border-radius:0 var(--control-radius) var(--control-radius) 0;border-left:0;padding:0 12px}@media (hover:hover){.case-split-main:hover,.case-split-toggle:hover{border-color:var(--product-navy-3);background:#edf3f2}}.case-split-main.tone-primary,.case-split-toggle.tone-primary{border-color:var(--product-navy);background:var(--product-navy);color:#fff}.case-split-toggle.tone-primary{border-left:1px solid #ffffff40}@media (hover:hover){.case-split-main.tone-primary:hover,.case-split-toggle.tone-primary:hover{border-color:var(--product-navy-2);background:var(--product-navy-2)}}.case-split-main.tone-danger{color:var(--danger);border-color:#e0b6ad}@media (hover:hover){.case-split-main.tone-danger:hover{border-color:var(--danger);color:var(--danger);background:#fdf2ef}}.case-split-menu{z-index:20;border:1px solid var(--product-line);border-radius:var(--control-radius-sm);min-width:15rem;box-shadow:var(--shadow-medium);background:#fff;position:absolute;top:calc(100% + 8px);right:0;overflow:hidden}.case-split-item{width:100%;color:var(--product-ink);font-size:.78rem;font-weight:var(--font-weight-semibold);text-align:left;background:0 0;border:0;padding:11px 15px;display:block}@media (hover:hover){.case-split-item:hover{background:var(--surface-tint)}}.case-split-item.tone-danger{color:var(--danger)}.case-file-columns{grid-template-columns:minmax(0,2fr) minmax(272px,1fr);align-items:start;gap:16px;display:grid}.case-file-main,.case-file-side{align-content:start;gap:16px;min-width:0;display:grid}.case-quote{border-radius:var(--control-radius-sm);color:var(--product-body);white-space:pre-wrap;background:#f5f7f5;padding:15px 17px;font-size:.78rem;line-height:1.65}.case-file-narrative{margin-top:14px}.case-file-narrative h4{color:var(--product-muted);font-size:.63rem;font-weight:var(--font-weight-bold);letter-spacing:.07em;text-transform:uppercase;margin:0 0 7px}.case-file-thread{gap:11px;display:grid}.case-file-entry{border:1px solid var(--product-line);border-radius:var(--control-radius-sm);background:#fff;padding:13px 15px}.case-file-entry.kind-note{background:#fffaef;border-color:#e6d3a2}.case-file-entry.kind-event{background:#f8faf8}.case-file-entry-head{flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:8px;margin-bottom:7px;display:flex}.case-file-entry-who{flex-wrap:wrap;align-items:center;gap:9px;min-width:0;display:flex}.case-file-entry-author{color:var(--product-ink);font-size:.76rem;font-weight:var(--font-weight-semibold)}.case-file-entry-kind{color:var(--product-muted);align-items:center;gap:5px;font-size:.65rem;display:inline-flex}.case-file-entry-time{color:var(--product-muted);font-variant-numeric:tabular-nums;white-space:nowrap;font-size:.65rem}.case-file-entry-move{color:var(--product-muted);flex-wrap:wrap;align-items:center;gap:6px;margin-bottom:8px;font-size:.65rem;display:flex}.case-file-entry-body{color:var(--product-body);white-space:pre-wrap;margin:0;font-size:.78rem;line-height:1.6}.case-file-none{color:var(--product-muted);text-align:center;margin:0;padding:20px 0;font-size:.74rem}.case-composer{border-top:1px solid var(--border-soft);gap:10px;margin-top:16px;padding-top:16px;display:grid}.case-composer-tabs{flex-wrap:wrap;gap:7px;display:flex}.case-composer-tabs button{border:1px solid var(--product-line);border-radius:var(--control-radius);min-height:38px;color:var(--product-body);font-size:.74rem;font-weight:var(--font-weight-semibold);background:#fff;align-items:center;gap:7px;padding:0 14px;display:inline-flex}@media (hover:hover){.case-composer-tabs button:hover:not(:disabled){color:var(--product-ink);background:#f7f9f7;border-color:#b9c6c3}}.case-composer-tabs button.active{border-color:var(--product-navy);background:var(--product-navy);color:#fff}.case-composer-tabs button:disabled{opacity:.5;cursor:not-allowed}.case-composer-field{color:var(--product-muted);font-size:.7rem;font-weight:var(--font-weight-semibold);gap:6px;display:grid}.portal-product .workspace .case-composer-field select{border:1px solid var(--product-line);border-radius:var(--control-radius);background:var(--control-fill);min-height:44px;color:var(--product-ink);padding:10px 16px;font-size:.875rem}.portal-product .workspace .case-composer-input{border:1px solid var(--product-line);border-radius:var(--control-radius-sm);background:var(--control-fill);min-height:104px;color:var(--product-ink);resize:vertical;padding:12px 15px;font-size:.8rem;line-height:1.6}.case-composer-actions{justify-content:flex-end;display:flex}.case-composer-send{border:1px solid var(--product-navy);border-radius:var(--control-radius);background:var(--product-navy);color:#fff;min-height:42px;font-size:.8rem;font-weight:var(--font-weight-semibold);padding:0 22px}@media (hover:hover){.case-composer-send:hover:not(:disabled){background:var(--product-navy-2)}}.case-composer-send:disabled{opacity:.5;cursor:not-allowed}.case-file-attachments{gap:7px;margin:0;padding:0;list-style:none;display:grid}.case-file-attachments a{border-radius:var(--control-radius-sm);color:var(--product-ink);background:#f5f7f5;grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:12px;padding:10px 14px;text-decoration:none;display:grid}@media (hover:hover){.case-file-attachments a:hover{background:var(--surface-hover)}}.case-file-attachment-name{min-width:0;font-size:.76rem;font-weight:var(--font-weight-semibold);align-items:center;gap:8px;display:inline-flex}.case-file-attachment-name>svg{color:var(--product-muted);flex:none}.case-file-attachment-name>span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.case-file-attachment-meta{color:var(--product-muted);white-space:nowrap;font-size:.65rem}.case-file-attachments a>svg{color:var(--product-muted)}.case-props{margin:0;display:grid}.case-props>div{border-bottom:1px solid var(--border-soft);justify-content:space-between;align-items:baseline;gap:12px;padding:9px 0;display:flex}.case-props>div:first-child{padding-top:0}.case-props>div:last-child{border-bottom:0;padding-bottom:0}.case-props dt{color:var(--product-muted);flex:none;font-size:.7rem}.case-props dd{min-width:0;color:var(--product-ink);font-size:.74rem;font-weight:var(--font-weight-semibold);text-align:right;overflow-wrap:anywhere;margin:0}.case-party-name{color:var(--product-ink);font-size:.85rem;font-weight:var(--font-weight-bold);margin:0}.case-party-contact{color:var(--product-muted);overflow-wrap:anywhere;margin:3px 0 12px;font-size:.7rem}.case-file-side .case-stage-rail{background:0 0;border-bottom:0;grid-template-columns:minmax(0,1fr)}.case-file-side .case-stage-rail li{border-radius:var(--radius-md);min-height:38px;color:var(--product-muted);border-right:0;padding:6px 10px}.case-file-side .case-stage-rail li.complete{color:var(--product-green);background:0 0}.case-file-side .case-stage-rail li.current{color:var(--product-ink);font-weight:var(--font-weight-bold);background:#eef3f1}.case-file-side .case-stage-rail li.current:after{background:var(--product-gold);width:3px;height:auto;inset:6px auto 6px 0}.case-file-side .case-stage-rail li.complete .case-stage-marker{border-color:var(--product-green);background:var(--product-green);color:#fff}.case-file-side .case-stage-rail li.current .case-stage-marker{border-color:var(--product-gold);color:#5f450c;background:#f0dcae}.case-file-side .case-stage-label{white-space:normal;font-size:.72rem}.case-callout{background:#fffaef;border-color:#e0c98d;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;display:flex}.case-callout>div{gap:4px;min-width:0;display:grid}.case-callout-eyebrow{color:var(--product-gold-dark);font-size:.6rem;font-weight:var(--font-weight-bold);letter-spacing:.08em;text-transform:uppercase}.case-callout strong{color:var(--product-ink);font-size:.82rem}.case-callout p{color:var(--product-body);margin:0;font-size:.75rem;line-height:1.55}.case-modal{z-index:70;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);background:#071f2f8a;justify-content:center;align-items:flex-start;padding:8px 16px;display:flex;position:fixed;inset:0;overflow-y:auto}.case-modal-dialog{border:1px solid var(--product-line);border-radius:var(--product-card-radius);width:min(560px,100%);max-height:calc(100dvh - 16px);box-shadow:var(--shadow-medium);background:#fff;margin:clamp(8px,6vh,48px) auto;overflow-y:auto}.case-modal-head{border-bottom:1px solid var(--product-line);justify-content:space-between;align-items:center;gap:12px;padding:16px 20px;display:flex}.case-modal-head h3{color:var(--product-ink);margin:0;font-size:.94rem}.case-modal-close{width:34px;height:34px;color:var(--product-muted);background:0 0;border:0;border-radius:999px;flex:none;justify-content:center;align-items:center;display:inline-flex}@media (hover:hover){.case-modal-close:hover{background:var(--surface-tint);color:var(--product-ink)}}.case-modal-body{padding:20px}.case-modal-body .minute-composer{background:0 0;border:0;border-radius:0;padding:0}.case-modal-body .minute-composer h4{display:none}@media (width<=1080px){.case-file-columns{grid-template-columns:minmax(0,1fr)}.case-file-side .case-stage-rail{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}}@media (width<=760px){.case-file,.case-file-columns,.case-file-main,.case-file-side{gap:12px}.case-panel{padding:16px}.case-split{flex:100%}.case-split-main{flex:1}.case-props>div{flex-direction:column;align-items:stretch;gap:2px}.case-props dd{text-align:left}.case-file-attachments a{grid-template-columns:minmax(0,1fr) auto}.case-file-attachment-meta{grid-column:1/-1}}.dashboard-page{gap:16px;width:min(1440px,100%);margin:0 auto;display:grid}.dashboard-tiles{grid-template-columns:repeat(auto-fit,minmax(158px,1fr));gap:10px;display:grid}.dashboard-tile{border:1px solid var(--product-line);border-radius:var(--product-card-radius);text-align:left;min-width:0;box-shadow:var(--shadow-soft);background:#fff;align-items:center;gap:11px;padding:13px 14px;transition:border-color .14s,background-color .14s;display:flex}@media (hover:hover){.dashboard-tile:hover{border-color:var(--border-strong);background:#fbfcfb}}.dashboard-tile-icon{border-radius:var(--radius-md);flex:none;justify-content:center;align-items:center;width:32px;height:32px;display:inline-flex}.dashboard-tile-figures{gap:3px;min-width:0;display:grid}.dashboard-tile-figures strong{color:var(--product-ink);font-size:1.3rem;font-weight:var(--font-weight-bold);font-variant-numeric:tabular-nums;line-height:1}.dashboard-tile-figures>span{color:var(--product-muted);text-overflow:ellipsis;white-space:nowrap;font-size:.66rem;overflow:hidden}.dashboard-charts{align-items:start;gap:16px;display:grid}.dashboard-charts.split-two-one{grid-template-columns:minmax(0,2fr) minmax(0,1fr)}.dashboard-charts.split-even{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-page .load-error{margin:0}.chart-tooltip{border:1px solid var(--border-strong);border-radius:var(--control-radius-sm);box-shadow:var(--shadow-medium);background:#fff;padding:9px 12px;font-size:.7rem}.chart-tooltip-label{color:var(--product-ink);font-weight:var(--font-weight-bold);margin-bottom:4px}.chart-tooltip-row{align-items:center;gap:8px;padding:2px 0;display:flex}.chart-tooltip-name{color:var(--product-muted)}.chart-tooltip-value{color:var(--product-ink);font-weight:var(--font-weight-bold);font-variant-numeric:tabular-nums;margin-left:auto;padding-left:16px}.chart-swatch{border-radius:999px;flex:none;width:8px;height:8px}.chart-legend{flex-wrap:wrap;justify-content:center;gap:5px 16px;margin:8px 0 0;padding:0;list-style:none;display:flex}.chart-legend li{color:var(--product-body);align-items:center;gap:6px;font-size:.68rem;display:flex}.chart-empty{height:200px;color:var(--product-muted);justify-content:center;align-items:center;margin:0;font-size:.74rem;display:flex}@media (width<=1080px){.dashboard-charts.split-two-one,.dashboard-charts.split-even{grid-template-columns:minmax(0,1fr)}}@media (width<=760px){.dashboard-page,.dashboard-charts{gap:12px}.dashboard-tiles{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.dashboard-tile{padding:11px 12px}.dashboard-tile-figures strong{font-size:1.15rem}}.settings-page{gap:16px;width:min(1440px,100%);margin:0 auto;display:grid}.settings-layout{grid-template-columns:12rem minmax(0,1fr);align-items:start;gap:16px;display:grid}.settings-nav{flex-direction:column;gap:3px;display:flex;position:sticky;top:16px}.settings-nav button{border-radius:var(--control-radius-sm);color:var(--product-muted);font-size:.78rem;font-weight:var(--font-weight-semibold);text-align:left;white-space:nowrap;background:0 0;border:0;padding:9px 13px;transition:background-color .14s,color .14s}@media (hover:hover){.settings-nav button:hover{background:var(--surface-tint);color:var(--product-ink)}}.settings-nav button.active{background:var(--product-navy);color:#fff}.settings-content{gap:16px;min-width:0;display:grid}.settings-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px;display:flex}.settings-head h2{color:var(--product-ink);letter-spacing:-.02em;margin:0;font-size:1.02rem}.settings-head p{max-width:46rem;color:var(--product-muted);margin:4px 0 0;font-size:.74rem;line-height:1.5}.settings-head .case-composer-send,.settings-head .case-panel-button{flex:none}.settings-head .case-composer-send{align-items:center;gap:7px;display:inline-flex}.settings-search{border:1px solid var(--product-line);border-radius:var(--control-radius);background:var(--control-fill);width:100%;min-height:44px;margin-bottom:12px}.portal-product .workspace .settings-search input{background:0 0;border:0;min-height:40px;font-size:.875rem}.settings-list{margin:0;padding:0;list-style:none;display:grid}.settings-row{border-top:1px solid var(--border-soft);justify-content:space-between;align-items:center;gap:12px;padding:4px 0;display:flex}.settings-row:first-child{border-top:0}.settings-row-open{border-radius:var(--control-radius-sm);text-align:left;background:0 0;border:0;flex:1;gap:2px;min-width:0;padding:8px 10px;display:grid}@media (hover:hover){.settings-row-open:hover{background:var(--surface-tint)}}.settings-row-name{color:var(--product-ink);font-size:.79rem;font-weight:var(--font-weight-semibold);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.settings-row-detail{color:var(--product-muted);text-overflow:ellipsis;white-space:nowrap;font-size:.68rem;overflow:hidden}.settings-row-controls{flex:none;align-items:center;gap:6px;display:flex}.settings-toggle{background:var(--border-strong);border:0;border-radius:999px;flex:none;width:36px;height:20px;padding:0;transition:background-color .14s;position:relative}.settings-toggle.on{background:var(--product-green)}.settings-toggle>span{background:#fff;border-radius:999px;width:16px;height:16px;transition:left .14s;position:absolute;top:2px;left:2px}.settings-toggle.on>span{left:18px}.settings-delete{border-radius:var(--radius-md);width:32px;height:32px;color:var(--danger);background:0 0;border:0;flex:none;justify-content:center;align-items:center;display:inline-flex}@media (hover:hover){.settings-delete:hover{background:#fdf2ef}}.settings-confirm{gap:14px;display:grid}.settings-confirm p{color:var(--product-body);margin:0;font-size:.78rem;line-height:1.6}.settings-confirm strong{color:var(--product-ink)}.settings-confirm-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.case-modal-body .admin-editor{background:0 0;border:0;border-radius:0;padding:0}@media (width<=900px){.settings-layout{grid-template-columns:minmax(0,1fr)}.settings-nav{flex-direction:row;gap:6px;padding-bottom:2px;position:static;overflow-x:auto}.settings-nav button{border:1px solid var(--product-line);background:#fff}.settings-nav button.active{border-color:var(--product-navy);background:var(--product-navy)}}@media (width<=760px){.settings-page,.settings-layout,.settings-content{gap:12px}.settings-head .case-composer-send{justify-content:center;width:100%}}.lodge-page{gap:12px;width:min(1440px,100%);margin:0 auto;display:grid}.lodge-form{gap:16px;display:grid}.lodge-fields{gap:14px;display:grid}.lodge-pair{grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:14px;display:grid}.lodge-fields label,.lodge-pair label{min-width:0;color:var(--product-muted);font-size:.74rem;font-weight:var(--font-weight-semibold);gap:6px;display:grid}.portal-product .workspace .lodge-fields input,.portal-product .workspace .lodge-fields select,.portal-product .workspace .lodge-fields textarea{border:1px solid var(--product-line);border-radius:var(--control-radius);background:var(--control-fill);width:100%;min-width:0;min-height:44px;color:var(--product-ink);padding:10px 16px;font-size:.875rem;line-height:1.4}.portal-product .workspace .lodge-fields textarea{border-radius:var(--control-radius-sm);resize:vertical;min-height:104px;padding:12px 15px;font-size:.8rem;line-height:1.6}.portal-product .workspace .lodge-fields input:focus-visible,.portal-product .workspace .lodge-fields select:focus-visible,.portal-product .workspace .lodge-fields textarea:focus-visible{border-color:var(--product-navy-3)}.lodge-files{gap:7px;margin:0;padding:0;list-style:none;display:grid}.lodge-files li{border-radius:var(--control-radius-sm);color:var(--product-ink);font-size:.76rem;font-weight:var(--font-weight-semibold);background:#f5f7f5;align-items:center;gap:9px;padding:10px 14px;display:flex}.lodge-files svg{color:var(--product-muted);flex:none}.lodge-files li>span:first-of-type{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.lodge-file-size{color:var(--product-muted);font-size:.65rem;font-weight:var(--font-weight-normal);white-space:nowrap;margin-left:auto}.lodge-error{border-radius:var(--control-radius-sm);background:color-mix(in srgb, var(--danger) 10%, transparent);color:var(--danger);margin:0;padding:11px 15px;font-size:.78rem}.lodge-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}@media (width<=760px){.lodge-form{gap:12px}.lodge-pair{grid-template-columns:minmax(0,1fr)}.lodge-actions .small-button,.lodge-actions .case-composer-send{flex:1;justify-content:center}}.dashboard-page{isolation:isolate;position:relative}.dashboard-page:before{content:"";z-index:-1;pointer-events:none;background:radial-gradient(circle at 12% 4%,#20566d29,#0000 44%),radial-gradient(circle at 88% 0,#c7972226,#0000 40%),radial-gradient(circle at 62% 96%,#3270521f,#0000 46%);position:absolute;inset:-24px clamp(-32px,-2.4vw,-20px) -32px}.dashboard-page .dashboard-tile,.dashboard-page .case-panel{-webkit-backdrop-filter:blur(16px)saturate(125%);background:#ffffff94;border-color:#ffffffad;box-shadow:0 1px 1px #071f2f08,0 18px 40px #071f2f14}@media (hover:hover){.dashboard-page .dashboard-tile:hover{background:#ffffffbd;border-color:#ffffffeb}}.dashboard-page .recharts-wrapper{z-index:1;position:relative}@supports not ((-webkit-backdrop-filter:blur(1px)) or (backdrop-filter:blur(1px))){.dashboard-page .dashboard-tile,.dashboard-page .case-panel{border-color:var(--product-line);background:#fff}}